Customer Service Representative

2 months ago


Oakland, Maine, United States Fabian Oil Full time


Company Overview:

Fabian Oil is actively looking for dedicated individuals to join our retail team as Cashiers. We pride ourselves on providing exceptional service to our customers in a friendly and efficient manner.

Position Summary:

As a Retail Store Associate, you will play a vital role in ensuring customer satisfaction by assisting with their needs both in-person and over the phone. Your responsibilities will include handling transactions, answering inquiries, and maintaining the store's organization and cleanliness.

Work Schedule:

We offer flexible working hours, including:

1st Shift - Opening: 5:00 a.m. - 2:00 p.m.
2nd Shift - Closing: 11:00 a.m. - 9:00 p.m.
Split shifts and weekend hours are also available.

Key Responsibilities:
  • Assist customers in selecting merchandise and provide product information.
  • Greet and engage with customers to enhance their shopping experience.
  • Organize and display products effectively for easy access.
  • Process customer transactions accurately at the sales counter.
  • Communicate details regarding product availability and specifications.
  • Maintain store cleanliness through regular dusting, cleaning, and restocking.
  • Perform additional tasks as assigned by management.

Candidate Profile:

The ideal candidate for the Retail Store Associate position should possess strong communication skills, both written and verbal. You should demonstrate excellent problem-solving abilities and be capable of managing your time effectively. Adaptability, teamwork, and the ability to work independently are essential traits for success in this role.

Job Requirements:
  • Must be at least 21 years of age.
  • Maintain a professional appearance and adhere to dress code standards.
  • Ability to work outdoors in varying weather conditions.
  • Physical stamina to remain on your feet and perform lifting tasks.
  • Flexibility in scheduling and willingness to cover shifts as needed.
  • Ability to handle stress and pressure during peak hours.
  • Proactive in maintaining store cleanliness during slower periods.


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