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Customer Engagement Associate

2 months ago

Oakland, California, United States START ASAP Full time

Join a dynamic and expanding organization that prioritizes its clients, community, and workforce

We are seeking enthusiastic and diligent individuals from the hospitality or restaurant sectors who are eager to embrace our culture of positivity and innovation. Noble stands as one of the foremost Business Consulting and Marketing firms in the nation. Our dedicated team members enable us to uphold our commitment to delivering exceptional service to every client.

Collaboration and learning are at the heart of our operations, and the future is bright for those who aspire to grow into leadership roles. In the journey of our Customer Service Representatives towards becoming successful managers, they will acquire skills in mentoring, training, developing, managing, and promoting team members. This role provides a comprehensive understanding of our business model and highlights the essential contributions of each individual to our overall success. We are committed to nurturing the growth of our Customer Service Representatives from the hospitality or restaurant industry, recognizing the many transferable skills they bring.

Benefits for Our Customer Service Representatives:

  • A foundational grasp of sales and marketing strategies
  • Skills in coaching and training individuals from the ground up
  • The capability to adjust to diverse personalities
  • Proficiency in public speaking and presentation

What You Offer As A Customer Service Representative:

  • Lead and deliver customer service guidance, training, and coaching alongside sales and marketing leaders
  • Communicate effectively, influence, and adapt to various customers, clients, and team members
  • Address customer inquiries and concerns promptly and courteously
  • Cultivate new business opportunities and sustain existing relationships to enhance customer retention
  • Observe senior management to acquire effective sales techniques, problem-solving skills, and conflict resolution strategies
  • Inspire and motivate the customer service and sales teams to consistently deliver World-Class Service