Computer Specialist/Lead Technical Support Specialist

3 weeks ago

Fort Johnson, United States Oneida Technical Solutions LLC Full time

Oneida Technical Solutions, LLC (OTS), was founded in 2014 and quickly established itself as a reliable partner capable of providing a variety of information technology and cyber solutions across highly complex, highly regulated and highly secure environments, including the U.S. Department of Defense (DoD), healthcare, higher education, law enforcement, retail, casino gaming and more.Our innovative cyber capabilities and programs have made us trusted partners for IT modernization projects, implementing upgrades and accelerating the delivery of new solutions for the DoD and commercial industries with consumer-driven technology.We are bidding on a contract supporting the Fort Johnson Network Enterprise Center. This opportunity is contingent upon a successful contract award to Oneida Technical Solutions.Position Overview:The Computer Specialist Lead - Technical Support Specialist will oversee and provide advanced technical support for a diverse range of IT systems and networks within a high-security environment. This role requires an expert in troubleshooting, system maintenance, and user support, with a focus on ensuring the availability, performance, and security of IT infrastructure. The candidate must have a strong understanding of cybersecurity principles and compliance with Department of Defense (DOD) directives.Key Responsibilities:Leadership and Supervision: Lead a team of technical support specialists, providing mentorship, training, and performance management. Act as the primary escalation point for complex technical issues.Technical Support: Diagnose and resolve hardware, software, and network issues for end-users. Manage and maintain desktop configurations, servers, and network devices.System Maintenance: Perform regular system updates, patch management, and vulnerability assessments. Ensure all systems are compliant with DOD 8140 and other relevant regulations.Security Compliance: Implement and enforce cybersecurity policies and procedures. Monitor system activities for potential security breaches and respond promptly to security incidents.Project Management: Coordinate and manage IT projects, including system upgrades, migrations, and deployments. Ensure all projects are completed on time and within budget.Documentation: Maintain detailed documentation of system configurations, changes, and support activities. Prepare reports on system performance and security compliance.Communication: Liaise with other departments, vendors, and external partners to resolve technical issues and coordinate support activities. Provide regular updates to management on system status and ongoing projects.Qualifications:Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Advanced certifications (e.g., CISSP, Security+, ITIL) preferred.Experience: Minimum of 7 years of experience in technical support or a related IT role, with at least 3 years in a leadership or supervisory capacity.Technical Skills: Expertise in Windows and Linux operating systems, network configurations, and cybersecurity best practices. Proficiency with virtualization technologies (e.g., VMware, Hyper-V) and cloud services (e.g., AWS, Azure).Security Clearance: Active Secret Clearance required.DOD 8140 Compliance: Must possess or obtain within 6 months of hire a certification that meets DOD 8140 requirements (e.g., Security+ CE, CISSP).Work Environment:Physical Demands: Ability to lift and move computer equipment as needed. Occasional travel may be required for off-site support.Work Schedule: Full-time position with potential for after-hours support as needed.Oneida Technical Solutions, LLC. is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law.

  • Computer Specialist/Lead Technical Support Specialist

    3 weeks ago

    Fort Polk, United States Oneida Technical Solutions Full time

    Job DescriptionJob DescriptionOneida Technical Solutions, LLC (OTS), was founded in 2014 and quickly established itself as a reliable partner capable of providing a variety of information technology and cyber solutions across highly complex, highly regulated and highly secure environments, including the U.S. Department of Defense (DoD), healthcare, higher...

  • Computer Operator V/Technical Support Specialist

    3 weeks ago

    Fort Johnson, United States Oneida Technical Solutions LLC Full time

    Oneida Technical Solutions, LLC (OTS), was founded in 2014 and quickly established itself as a reliable partner capable of providing a variety of information technology and cyber solutions across highly complex, highly regulated and highly secure environments, including the U.S. Department of Defense (DoD), healthcare, higher education, law enforcement,...

  • Technical Support Specialist

    1 week ago

    Fort Wayne, United States Young Dental Full time

    >> Technical Support Specialist Technical Support Specialist Summary Title:Technical Support SpecialistID:1798Job Location:Fort Wayne, INDescription **Company Overview** Founded in 1900, Young Innovations is a leading manufacturer and supplier of professional dental products. For over a century, our dedication to innovation and openness to new ideas have...

  • Computer Operator V/Technical Support Specalist

    3 weeks ago

    Fort Polk, United States Oneida Technical Solutions Full time

    Job DescriptionJob DescriptionOneida Technical Solutions, LLC (OTS), was founded in 2014 and quickly established itself as a reliable partner capable of providing a variety of information technology and cyber solutions across highly complex, highly regulated and highly secure environments, including the U.S. Department of Defense (DoD), healthcare, higher...

  • Technical Support Specialist

    1 day ago

    Fort Stewart, United States Link Solutions, Inc. Full time

    Job SummaryLink Solutions, Inc. is seeking a highly skilled Help Desk Support Service Specialist to join our team at our client's site. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our clients.Key ResponsibilitiesLead a Team of Support Specialists: You will be responsible for leading a team of...

  • Technical Support Specialist

    1 day ago

    Fort Lauderdale, Florida, United States Akerman Full time

    Akerman LLP, a leading law firm in the United States, is seeking a skilled Technical Support Specialist to join its National Information Technology Department. This role will provide critical support and guidance to end-users on the firm's computer and telephone systems.Provide front-line remote support and troubleshooting services to firm users in all...

  • Technical Support Specialist

    1 week ago

    Fort Belvoir, United States DCS Corp Full time

    DCS Corp is in search of a motivated and detail-oriented Technical Support Specialist to ensure optimal functionality of our systems within a dynamic project environment. In this capacity, you will address network challenges, configure operating systems, utilize remote desktop tools for immediate assistance, and prepare new desktops and laptops for...

  • Technical Support Specialist

    1 week ago

    Fort Belvoir, United States DCS Corp Full time

    DCS Corp is looking for a dedicated and proactive Technical Support Specialist to ensure seamless and effective system operations within a dynamic project environment. In this role, you will address network challenges, configure operating systems, utilize remote desktop tools for immediate assistance, and prepare new desktops and laptops for end-users. The...

  • Technical Support Specialist

    4 days ago

    Fort Belvoir, United States DCS Corp Full time

    DCS Corp is looking for a dedicated and proactive Technical Support Specialist to ensure the seamless operation of systems within a dynamic project environment. In this role, you will address network challenges, configure operating systems, utilize remote desktop tools for immediate assistance, and set up new workstations for team members. The Technical...

  • Technical Support Specialist

    1 week ago

    Fort Belvoir, United States DCS Corp Full time

    DCS Corp is looking for a dedicated and proactive Technical Support Specialist to ensure seamless and effective system operations within a dynamic project environment. In this position, you will address network challenges, configure operating systems, utilize remote desktop connections for immediate assistance, and set up new desktops and laptops for users....

  • Technical Support Specialist

    4 days ago

    Fort Belvoir, United States DCS Corp Full time

    DCS Corp is looking for a dedicated and proactive Technical Support Specialist to ensure seamless and effective system operations within a dynamic project environment. In this position, you will address network challenges, configure operating systems, utilize remote desktop connections for immediate assistance, and set up new desktops and laptops for users....

  • Technical Support Specialist

    1 week ago

    Fort Atkinson, Iowa, United States The Talent Source Inc Full time

    Job OverviewThe Talent Source Inc is collaborating with a leading enterprise to recruit a Technical Support Specialist to assist business partners with IT-related challenges. This role is designed to provide essential support and ensure smooth operations within the organization.Position SummaryThe Technical Support Specialist serves as the primary contact...

  • Technical Support Specialist

    1 day ago

    Fort Belvoir, United States General Dynamics Information Technology Full time

    Job Summary:General Dynamics Information Technology (GDIT) is seeking a Technical Support Specialist to join our team in Fort Belvoir, VA. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to users of our Defense Stockpile Management Systems (DSMS) application.Key Responsibilities:Provide immediate...

  • Technical Support Specialist II

    5 days ago

    Fort Lauderdale, Florida, United States Hayes Locums Full time

    At Hayes Locums, the role of a Technical Support Specialist II encompasses the management of end-user service inquiries and technical challenges. This position provides expert guidance for operational tasks including onboarding, vendor service management, and minor project assistance. The specialist aids clients in resolving issues related to their computer...

  • Technical Support Specialist

    1 week ago

    Fort Lauderdale, Florida, United States Hypower Full time

    Hypower is actively looking for a Technical Support Specialist to enhance our team.This role is an hourly position with compensation ranging from $16 to $22 per hour, depending on experience.The Technical Support Specialist will assist both local and remote users by installing and maintaining hardware, software, and connectivity for various devices including...

  • Technical Support Specialist

    1 month ago

    Fort Worth, United States Impact Fire Services Full time

    Academy Fire Life Safety offers national one-stop fire and life safety services through our network of self-perform districts and trusted vendor partners. Our experienced account managers ensure clients across the country receive the same quality service for fire safety systems. We combine unmatched industry knowledge and scale with personal service and...

  • Technical Systems Support Specialist

    1 week ago

    Fort Belvoir, Virginia, United States DCS Corp Full time

    Job OverviewDCS Corp is on the lookout for a motivated and proactive Technical Systems Support Specialist to ensure seamless and effective system operations within a dynamic project environment. In this role, you will address network challenges, configure operating systems, utilize remote desktop tools for immediate assistance, and set up new desktops and...

  • Technical Support Specialist

    6 days ago

    Fort Belvoir, United States General Dynamics Information Technology Full time

    Req ID: RQ184057Type of Requisition: RegularClearance Level Must Be Able to Obtain: Top Secret/SCIPublic Trust/Other Required: NoneJob Family: Systems AdministrationSkills:Computer Systems, End User Support, Information Technology (IT) Services, Trouble TicketingCertifications:CompTIA - Security+ CE - CompTIAExperience:5 + years of related experienceUS...

  • Technical Support Specialist

    2 months ago

    Fort Worth, United States Tandy Leather Full time

    A well-established multinational retailer is seeking a hands-on Technical Support Specialist to join our IT Help Desk Team in the day-to-day support of the organization's IT services & operations.  This role is responsible for ensuring Help Desk service levels are met through Tier 1 support services, including desktop software & hardware, point-of-sale,...

  • Technical Support Specialist

    1 week ago

    Fort Lauderdale, Florida, United States AIDS Healthcare Foundation Full time

    ABOUT US:AIDS Healthcare Foundation is a dedicated organization comprised of remarkable individuals committed to making a positive impact in the lives of others.Are you motivated by the prospect of contributing to meaningful change while enjoying competitive compensation? Do you seek an environment that fosters personal and professional growth for every...