Current jobs related to Hotel Guest Services Manager - Clearwater Beach - McKibbon Hospitality
-
Guest Services Representative
4 months ago
Clearwater, United States Evolution Parking & Guest Services Full timeJob DescriptionJob DescriptionAbout Evolution Parking & Guest ServicesEvolution Parking & Guest Services is America's exclusive provider of specialized valet parking and front door services exclusively for hotels and resorts nationwide. We operate and manage the parking and front door services and the exceptional team members that make it all possible at...
-
Hotel Guest Service Representative
2 weeks ago
Daytona Beach, Florida, United States Shaner Hotel Group Full timeHotel Guest Service Representative **Job Summary** We are seeking a highly motivated and detail-oriented Hotel Guest Service Representative to join our team at the Fairfield Inn Daytona Beach. As a key member of our housekeeping team, you will be responsible for ensuring the highest level of cleanliness and guest satisfaction in our hotel...
-
Hotel Guest Service Representative
1 day ago
Daytona Beach, Florida, United States Shaner Hotel Group Full timeHotel Guest Service Representative **Job Summary** We are seeking a highly motivated and detail-oriented Hotel Guest Service Representative to join our team at the Fairfield Inn Daytona Beach. As a key member of our housekeeping team, you will be responsible for ensuring the highest level of cleanliness and guest satisfaction in our hotel...
-
Hotel Guest Services Coordinator
3 weeks ago
Clearwater, United States Pyramid Global Hospitality Full timeJob Summary As a Night Auditor with Pyramid Global Hospitality, you will serve as the overnight leadership and guest point of contact for our properties. Your responsibilities will include:Greeting and checking in guests upon arrival and providing them with relevant hotel informationAuditing and balancing reports from the day shiftsAnswering phones and...
-
Guest Services Manager
3 weeks ago
Virginia Beach, Virginia, United States VIRGINIA BEACH HOTEL ASSOCIATION Full timeFront Desk Supervisor at VIRGINIA BEACH HOTEL ASSOCIATIONWe are seeking a dedicated professional to enhance our guests' experiences at the VIRGINIA BEACH HOTEL ASSOCIATION.Oversee and manage staffing schedules, providing coaching and support as needed. Evaluate team objectives and facilitate regular staff meetings to ensure alignment. Effectively communicate...
-
Guest Services Representative
1 week ago
Virginia Beach, Virginia, United States Hotel Equities Full timeJob Title: Guest Services RepresentativeHotel Equities, a leading hotel development and hospitality management company, is seeking a highly skilled Guest Services Representative to join our team at the newly renovated Crowne Plaza in Virginia Beach, VA.Job Summary:We are looking for a friendly and professional Guest Services Representative to provide...
-
Guest Services Manager
4 weeks ago
Virginia Beach, Virginia, United States VIRGINIA BEACH HOTEL ASSOCIATION Full timeFront Desk Supervisor at VIRGINIA BEACH HOTEL ASSOCIATIONWe are seeking a dedicated professional to oversee our front desk operations and enhance guest experiences.Organize and manage staffing schedules, providing coaching and guidance to team members Evaluate team objectives and facilitate regular staff meetings Inform guests about hotel amenities, local...
-
Guest Services Manager
4 weeks ago
North Miami Beach, Florida, United States Newport Beachside Hotel & Resort Full timeProperty Overview:The Newport Beachside Hotel & Resort, situated in a picturesque coastal location, is on the lookout for dedicated professionals to enhance our team. As a prospective candidate, you will have the chance to work in a premier beachfront establishment that prides itself on delivering outstanding service and a tropical getaway experience for our...
-
Valet Attendant
1 week ago
Clearwater Beach, United States Evolution Parking & Guest Services Full timeAbout Evolution Parking & Guest ServicesWe are a leading provider of specialized valet parking and front door services exclusively for hotels and resorts nationwide. Our team operates and manages parking and front door services at top hotels, including the Waldorf Astoria, Renaissance, Hilton, Marriott, Sofitel, and Hyatt.Our NicheWe focus solely on serving...
-
Valet Parking Attendant
7 days ago
Clearwater Beach, United States Evolution Parking & Guest Services Full timeAbout Evolution Parking & Guest ServicesWe are a leading provider of specialized valet parking and front door services exclusively for hotels and resorts nationwide. Our team operates and manages parking and front door services at top hotels, including the Waldorf Astoria, Renaissance, Hilton, Marriott, Sofitel, and Hyatt.Our NicheWe focus solely on serving...
-
Hotel Attendant
2 weeks ago
Clearwater, United States The Karol Hotel - Tribute Portfolio Marriott Hotel Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Hotel Attendant to join our team at The Karol Hotel - Tribute Portfolio Marriott Hotel. As a Hotel Attendant, you will be responsible for ensuring the cleanliness and maintenance of all interior and exterior public areas, providing exceptional service to our guests, and upholding the high...
-
Valet Attendant
2 weeks ago
Clearwater Beach, United States Evolution Parking & Guest Services Full timeAbout Evolution Parking & Guest ServicesWe are a leading provider of specialized valet parking and front door services exclusively for hotels and resorts nationwide. Our team operates and manages parking and front door services at top hotels, delivering exceptional guest experiences.Job Summary:As a Valet Attendant, you will be responsible for delivering...
-
Valet Parking Attendant
1 day ago
Clearwater Beach, United States Evolution Parking & Guest Services Full timeAbout Evolution Parking & Guest ServicesWe are a leading provider of specialized valet parking and front door services exclusively for hotels and resorts nationwide. Our team operates and manages parking and front door services at top hotels, including the Waldorf Astoria, Renaissance, Hilton, Marriott, Sofitel, and Hyatt.Our NicheWe focus solely on serving...
-
Hotel Service Associate
3 weeks ago
Daytona Beach, Florida, United States Shaner Hotel Group Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Guest Room Attendant to join our team at Shaner Hotel Group. As a key member of our housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and quality in our guest rooms.Key ResponsibilitiesClean and Service Guest Rooms: Clean and service assigned guest...
-
Guest Services Representative
4 weeks ago
Daytona Beach, Florida, United States Shaner Hotel Group Full timeJob OverviewAvailability to work a flexible schedule, including weekends, holidays, and varied shifts. Address guest concerns to ensure satisfaction. Manage all check-in and check-out processes in accordance with established hotel protocols. Follow payment, cash handling, and credit policies and procedures. Compile, print, and distribute daily reports to...
-
Guest Services Representative
4 weeks ago
Daytona Beach, Florida, United States Shaner Hotel Group Full timePosition OverviewAs a vital member of our team, the Front Desk Agent plays a crucial role in delivering exceptional guest experiences. This position requires flexibility in scheduling, including availability for weekends, holidays, and varied shifts.Key ResponsibilitiesEnsure guest satisfaction by effectively addressing and resolving complaints.Manage the...
-
Hotel Operations Manager
2 weeks ago
Delray Beach, Florida, United States Shaner Hotel Group Full timeJob DescriptionThe General Manager is responsible for the overall management of the hotel, ensuring that all operations and procedures are in accordance with corporate policies and franchise standards. This includes:Leadership and Management: Provide strategic direction and leadership to the hotel team, ensuring that all staff members are motivated and...
-
Guest Services Representative
4 weeks ago
Clearwater Beach, United States Wyndham Grand Clearwater Beach Full timeProperty Overview:Wyndham Grand Clearwater Beach is a renowned beachfront resort situated in a prime location, providing exciting career opportunities for passionate individuals eager to pursue a fulfilling journey in the hospitality sector. As a member of the Wyndham Grand family, recognized for its dedication to outstanding guest satisfaction, employees at...
-
Guest Services Representative
4 weeks ago
Clearwater Beach, United States Wyndham Grand Clearwater Beach Full timeProperty Overview:Wyndham Grand Clearwater Beach is a renowned beachfront resort situated in a prime location, offering exciting career opportunities for passionate individuals eager to thrive in the hospitality sector. As part of the esteemed Wyndham Grand brand, recognized for its dedication to exceptional guest service, employees can anticipate a vibrant...
-
Guest Services Representative
3 weeks ago
Clearwater Beach, United States Wyndham Grand Clearwater Beach Full timeProperty Overview:Wyndham Grand Clearwater Beach is a distinguished beachfront resort situated in a prime location, offering exciting career opportunities for passionate individuals eager to pursue a fulfilling path in the hospitality sector. As a member of the Wyndham Grand brand, recognized for its dedication to providing outstanding guest experiences,...
Hotel Guest Services Manager
4 months ago
What Makes a McKibbon Guest Services Manager?
As a key member of the property leadership team, the Guest Services Manager is accountable for the hotel's front desk operations. Reporting to the General Manager, the Guest Services Manager will be responsible for maintaining the highest level of ethical leadership to lead the front desk team to deliver the highest standard of customer service.
A Day in the Life:
- You will be responsible for assisting with the overall performance of the property's front desk department, including guest satisfaction, brand quality assurance, budget and labor.
- You will supervise the daily operations of the front desk operations and front desk staff, including the supervision of shift closings, bank audits, and daily reports.
- You will be responsible for scheduling the Front Desk Department and adhering to company labor guidelines to ensure proper coverage.
- You will train all front desk staff as it relates to brand and company standards to maximize service culture.
- You will assist with sales and champion the Daily Sell Strategy.
- You will assist with the implementation of front office programs to enhance the experience and provide leisure enjoyment for the guests.
- You will be responsible for maintaining compliance and remaining up-to-date on new initiatives for the brand and company.
- You will inspect and ensure that safety and security standards are being maintained.
- You will support guest experience and satisfaction in all operations ensuring problem resolution.
- You will conduct daily reviews of guaranteed no-show billing, guest ledger, and accounts receivables.
- You will perform payment processing.
- You will be responsible for overseeing the Market (fully stocked, weekly inventory, place orders).
- You will assist the Executive Housekeeper twice weekly, inspect guest rooms and public areas.
- Experience working in a hotel as a front desk representative (or equivalent)
- Experience with major hotel brands like Marriott, Hilton, or Starwood (highly desired)
- The ability to work weekends, holidays, and evenings
- The ability to ensure that hotel policies and brand standards are followed
- Excellent communication and problem-solving skills
- The skills and experience to lead a team to consistently deliver exceptional guest service
- Developing the leadership qualities of all staff
- Maintaining positive relationships with associates to drive associate satisfaction
We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. Our benefits package covers:
Physical & Mental Wellness:
- Comprehensive benefits package including medical, dental, and vision
- Life insurance
- Short- and long-term disability
- Paid time off and holidays
- Wellbeats APP to support physical and mental wellness
- Competitive Compensation with bonus structure
- Brand and company training classes, workshops and conferences for career growth and development
- 401K Savings Plan with matching funds
- Tuition reimbursement
- Fundraising matching funds program
- Volunteer opportunities
- 24/7 chaplain services
- Exclusive hotel rate discounts