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Hotel Guest Service Representative

2 months ago

Daytona Beach, Florida, United States Shaner Hotel Group Full time

Hotel Guest Service Representative

**Job Summary**

We are seeking a highly motivated and detail-oriented Hotel Guest Service Representative to join our team at the Fairfield Inn Daytona Beach. As a key member of our housekeeping team, you will be responsible for ensuring the highest level of cleanliness and guest satisfaction in our hotel rooms.

**Responsibilities**

* Clean and service assigned guest rooms, maintaining the hotel's established standards of cleanliness
* Report any maintenance deficiencies and handle guest requests or complaints
* Ensure the confidentiality and security of all guest rooms
* Maintain a positive and professional attitude, providing exceptional guest service

**Requirements**

* Minimum one year cleaning experience; previous hotel experience preferred
* Ability to satisfactorily communicate with guests, management, and co-workers to their understanding
* Knowledge of proper chemical handling
* Bilingual English/Spanish a plus
* Knowledge of local activities and attractions appropriate for clientele

**About Us**

Shaner Hotels is a leading hospitality owner-operator and management company, with a portfolio of over 65 properties across the US and internationally. We are committed to providing exceptional guest experiences and delivering outstanding results for our investors and partners.

**Why Join Our Team?**

* Competitive compensation and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance