Hotel Attendant

4 days ago


Clearwater, United States The Karol Hotel - Tribute Portfolio Marriott Hotel Full time
Job Summary

We are seeking a highly motivated and detail-oriented Hotel Attendant to join our team at The Karol Hotel - Tribute Portfolio Marriott Hotel. As a Hotel Attendant, you will be responsible for ensuring the cleanliness and maintenance of all interior and exterior public areas, providing exceptional service to our guests, and upholding the high standards of our hotel.

Key Responsibilities
  • Guest Service
    • Acknowledge guests in all public spaces with a warm and friendly greeting
    • Assist guests with special requests, such as pre-arrival amenities
    • Provide exceptional service to ensure high performing scores on the GSS
  • Public Area Maintenance
    • Maintain all hallways, windowsills, door frames, and baseboards to ensure they are free from dust and scuffs
    • Sweep and/or vacuum hallways daily
    • Clean inside elevators and polish elevator tracks and landings
    • Maintain closets in order and keep par levels to standard
  • Housekeeping Support
    • Assist with the cleaning of guest rooms, as needed, with Marriott safety requirements
    • Restock and reorganize housekeepers' carts daily
  • Hotel Performance
    • Ensure successful performance assisting guests with an exceptional experience
Requirements
  • Education and Experience
    • High School diploma or higher
    • Previous hospitality experience preferred
  • Skills and Abilities
    • Excellent customer service skills
    • Excellent communication skills, both verbal and written
    • Ability to use technology, such as tablets and iPads
    • Ability to stand for extended periods of time
    • Ability to squat and bend
    • Corrected vision to normal range
    • Ability to work long hours as needed
    • Ability to lift/push/pull 50 lbs.

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