Legal Intake Specialist

1 month ago


Kennedy Space Center, United States Rubenstein Law Full time

Company SummaryRubenstein Law has been getting justice for personal injury victims since 1988. Founder Robert Rubenstein and CEO Nicole Armstrong have grown Rubenstein Law to over 50 Attorneys, including 20 Partners, 12 board-certified litigators, and over 400 supporting professionals.Today, Rubenstein Law is recognized as a premier name in Personal Injury, representing clients in a variety of case claims, including auto injuries, slip and fall injuries, catastrophic injuries, premise liability, medical malpractice, child & birth injury, motorcycle accident cases, and traumatic brain injury (TBI) cases. Rubenstein Law's Mass Tort division represents clients nationwide in defective products, dangerous drugs, and chemical cases. With a strong reputation for success and Billions of dollars won for clients, Rubenstein Law continues to grow to meet the needs of victims nationally. As the Firm expands, Rubenstein Law is committed to providing every single client with the excellent care and attention that has built the Firm's reputation and success.Job Summary The Intake Specialist is responsible for managing the process of signing up new clients both on the phone and in person. This position requires the right combination of phone skills, empathy, and knack to investigate the root of the caller's legal matters. Often the first point of contact for our clients, the Intake Specialist plays a vital role determining our client's satisfaction. Responsibilities and DutiesConduct phone case consultations with potential new clients, and process case sign ups accordingly. Assist clients with questions and concerns pertaining their case sign-up process. Coordinate clinic appointments for all new clients. Review and process all potential new case leads from clients, law firms, lead companies and clinics.Ensure all case intake legal documents are processed, signed, and executed properly.Ensure that all phone calls in the Intake Ring Group are routed to the correct point of contact e.g. legal team, attorney, department(s), etc. Qualifications and SkillsBe able to handle a heavy call volume (70+ daily ) with tact and empathy.Conveys confidence on the phone.Strong communication skills and highly organized. Strong teamwork abilities. Customer Service or Call Center experience preferred, but not required. Comfortable using programs and software. Bilingual (English/Spanish) required.BenefitsPaid Time Off (PTO) plus 7-paid holidaysStaff and Attorney bonuses Medical Benefits (Health, Dental, Vision, STD & LTD, and other medical coverages)Group and Optional Life insuranceEmployee Assistance Programs401(k) with company matchingWeekend Shift - Wednesday Through Sunday - 9:00 AM to 6:00 PM.



  • Kennedy Space Center, United States Rubenstein Law Full time

    Company Summary Rubenstein Law has been getting justice for personal injury victims since 1988. Founder Robert Rubenstein and CEO Nicole Armstrong have grown Rubenstein Law to over 50 Attorneys, including 20 Partners, 12 board-certified litigators, and over 400 supporting professionals. Today, Rubenstein Law is recognized as a premier name in Personal...


  • Kennedy Space Center, United States Rubenstein Law Full time

    About Rubenstein LawRubenstein Law is a premier personal injury law firm with a strong reputation for success. Founded in 1988, the firm has grown to over 50 attorneys, including 20 partners, 12 board-certified litigators, and over 400 supporting professionals. With a commitment to providing excellent care and attention to every client, Rubenstein Law...


  • Kennedy Space Center, United States Rubenstein Law Full time

    About Rubenstein LawRubenstein Law is a premier personal injury law firm with a strong reputation for success. Founded in 1988, the firm has grown to over 50 attorneys, including 20 partners, 12 board-certified litigators, and over 400 supporting professionals. With a commitment to providing excellent care and attention to every client, Rubenstein Law...


  • Kennedy Space Center, United States Rubenstein Law Full time

    Company OverviewRubenstein Law has been dedicated to securing justice for personal injury victims since its inception in 1988. Under the leadership of Founder Robert Rubenstein and CEO Nicole Armstrong, the firm has expanded to include over 50 attorneys, comprising 20 partners and 12 board-certified litigators, supported by a team of more than 400...


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    Company OverviewRubenstein Law has been dedicated to advocating for personal injury victims since its inception. With a team of over 50 attorneys, including 20 partners and 12 board-certified litigators, the firm has established itself as a leader in the field of personal injury law.About UsRubenstein Law is renowned for its commitment to justice,...


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