![Avelo Airlines, Inc.](https://media.trabajo.org/img/noimg.jpg)
IT Support Coordinator
4 weeks ago
Job Type
Full-time
Description
On April 28, 2021, Avelo took flight as America's first new airline in nearly 15 years - ushering in a new era of affordable, convenient, and reliable air travel. Founded and led by airline industry veteran, Andrew Levy, along with a team of world-class airline executives, we endeavored to build a different and better kind of airline with one mission in mind: "To inspire travel" and we've done so with industry-leading reliability and a caring Soul of Service. If you are looking for the opportunity to join a new and exciting airline that offers the chance to truly make your mark on aviation history, keep reading
PURPOSE: The IT Support Coordinator will enable safe, excellent, reliable operations by implementing and ensuring workstation and software systems provide stable, efficient, and cost-effective support for executing the airline's operating processes. Build simplicity, "one-crew" seamless teamwork, and "always getting better" into the implementation and use of the software and computer systems that help our crewmembers save our customers time and money.
RESPONSIBILITIES:
1. Facilitate the timely and accurate oversight of information technology equipment asset repair, traceability, and logistics:
- Oversee shipping and receiving of all IT equipment
- Accurately process asset assignment
- Ensure proper equipment hardware recycling for reuse and assignment
- Administer OS, Application, Driver and firmware installations
- Autopilot registration
- Process hardware warranty repairs
- Provide tier-one helpdesk support
- User account creation
- Password resets
- Process user terminations
- Network equipment, Routers, Firewalls, Switches, Wi-Fi access points, Workstations, Printers, Telecom, Barcode scanners, etc.
- Creation and maintenance of how-to articles
- Process and procedure documentation creation and maintenance
- Help desk ticket clarification and data gathering
- Process escalations as required to proper higher-level support
- Ensure SLAs are maintained
REQUIREMENTS:
- Demonstrated knowledge/basic understanding of Windows 10 installation and baseline configuration
- Experience with computer troubleshooting including timely issue, diagnostics, prioritization, and resolution.
- Experience with asset management
- Strong critical thinking with an analytical approach to problem solving
- Demonstrated the ability to work through complex problems to identify root causes and develop effective and simple solutions
- Tenacious problem solving and continuous improvement mindset
- Ability to work cross-functionally and develop relationships
- Strong written and verbal communication skills
- Possible travel for training, deployment, or issue resolution
- Bachelor's degree in computer science or IT related field preferred
- A+ or Network+ Certification or higher preferred
- Microsoft Mobility Certification (MTA, MCSE, or MCSA) preferred
- Experience in aviation preferred
May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (e.g., emergencies, changes in workload, rush jobs or technical developments). Avelo is an Equal Employment Opportunity employer.
Salary Description
20.00 / hour
-
IT Support Coordinator
4 weeks ago
East Haven, United States Avelo Airlines, Inc. Full timeJob DescriptionJob DescriptionDescription:On April 28, 2021, Avelo took flight as America’s first new airline in nearly 15 years – ushering in a new era of affordable, convenient, and reliable air travel. Founded and led by airline industry veteran, Andrew Levy, along with a team of world-class airline executives, we endeavored to build a different and...
-
Support Coordinator
1 day ago
New Haven, United States Chapel Haven Schleifer Center Inc Full timeJob DescriptionJob DescriptionDynamic Diversity – Caring Collaboration – Individual Integrity – Community ConnectionSupport CoordinatorFull TimeNew Haven, CT, USRequisition ID: Salary Range: $20.25 To $20.25 HourlySchedule: 40 hours/wk., Flexible; M-F 8 am – 6 pmChapel Haven Schleifer Center is an award-winning nonprofit company devoted to empowering...
-
Support Coordinator
1 month ago
New Haven, United States Chapel Haven Schleifer Center Inc Full timeJob DescriptionJob Description Dynamic Diversity – Caring Collaboration – Individual Integrity – Community ConnectionSupport CoordinatorFull TimeNew Haven, CT, USRequisition ID: Salary Range: $20.25 To $20.25 HourlySchedule: 40 hours/wk., Flexible; M-F 8 am – 6 pmChapel Haven Schleifer Center is an award-winning nonprofit company devoted to...
-
Support Coordinator
1 week ago
New Haven, United States Chapel Haven Schleifer Center Inc Full time $20Job DescriptionJob Description Dynamic Diversity – Caring Collaboration – Individual Integrity – Community ConnectionSupport CoordinatorFull TimeNew Haven, CT, USRequisition ID: Salary Range: $20.25 To $20.25 HourlySchedule: 40 hours/wk., Flexible; M-F 8 am – 6 pmChapel Haven Schleifer Center is an award-winning nonprofit company devoted to...
-
Associate Direct Support Manager
4 weeks ago
East Haven, United States Mosaic Full timeHourly Rate: $19.46 Per Hour SCHEDULE: Schedule of position If making a positive impact in the lives of others is always on your to-do list — you’ll LOVE working with a team that puts people first. We’re looking for an Associate Direct Support Manager to join our team! The Associate Direct Support Manager plays a key role in managing the...
-
Intensive Family Support Coordinator
3 months ago
East Weymouth, United States Southshore Support Services, Inc. Full timeJob DescriptionJob DescriptionWorking with teen individuals and their families served by Dept. of Developmental Services. The worker will work with the child in both their home and community. Some of the job requirements are assisting with and teaching ADLs and IADLs,following behavior plans, getting the teen involved in his or her community through...
-
Intensive Family Support Coordinator
3 weeks ago
East Weymouth, United States Southshore Support Services, Inc. Full timeJob DescriptionJob DescriptionWorking with teen individuals and their families served by Dept. of Developmental Services. The worker will work with the child in both their home and community. Some of the job requirements are assisting with and teaching ADLs and IADLs,following behavior plans, getting the teen involved in his or her community through...
-
Shelter Support Coordinator
1 week ago
New Haven, Connecticut, United States Columbus House Full timeJob OverviewCompany: Columbus House, Inc.Position: Part-time, Non-ExemptMission StatementFounded in 1982, Columbus House is dedicated to providing essential services to individuals aged 18 and older. Our mission has evolved from merely offering food and shelter to addressing the underlying issues that lead to homelessness.We are committed to our mission: "To...
-
Community Support Coordinator
3 days ago
New Haven, Connecticut, United States Columbus House Full timeJob OverviewCompany Overview & MissionColumbus House has been dedicated to assisting individuals aged 18 and older since its inception in 1982. Our mission has evolved from merely providing basic necessities to addressing the underlying issues that lead to homelessness.With the support of our dedicated team and community partners, we strive to fulfill our...
-
Project Support Coordinator
1 month ago
East Peoria, United States Intellectt Inc Full timeWire Harness Project CoordinatorEast Peoria, IL Below are the JD and key skills that are needed. (1-3yrs exp) Project Coordinator – HarnessingLiaising with clients and internal stakeholders to ensure project requirements, scope and objectives are met.Coordinating resources with the floor leads to projects that need immediate attention.Work with the project...
-
Sales Support Administrative Coordinator
3 days ago
North Haven, Connecticut, United States Ulbrich Stainless Steels & Special Metals, Inc. Full timePosition OverviewWe are looking for a skilled Sales Support Administrative Coordinator to join the Ulbrich Stainless Steels & Special Metals, Inc. team.The Sales Support Administrative Coordinator will play a crucial role in providing comprehensive administrative assistance to the Chief Operating Officer, President of Distribution, and the Commercial...
-
Medical Office Coordinator
8 hours ago
East Providence, Rhode Island, United States Randstad Full timeJob SummaryWe are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Randstad. As a Medical Office Coordinator, you will play a critical role in ensuring the financial processes related to patient services are accurate and efficient.Key ResponsibilitiesFinancial Process Management: Manage patient financial processes...
-
Client Support Coordinator
1 week ago
Winter Haven, Florida, United States Tri-County Human Services Full timeJob OverviewAs a Support Specialist at Tri-County Human Services, you will play a crucial role in ensuring effective communication and support for our clients.Key Responsibilities:Respond to incoming calls, addressing inquiries and directing calls to the appropriate personnel.Generate reports and correspondence using internal software and databases as...
-
Client Support Coordinator
3 days ago
Winter Haven, Florida, United States Tri-County Human Services Full timeJob OverviewWe are seeking a dedicated Support Specialist to enhance our client service operations at Tri-County Human Services. This role is pivotal in ensuring effective communication and operational efficiency within our organization.Key Responsibilities:Manage incoming calls, addressing inquiries related to our programs and directing calls to the...
-
Client Support Coordinator
1 week ago
East Elmhurst, New York, United States BRC Full timeClient Support CoordinatorKey Responsibilities:Oversee a designated client portfolio, ensuring regular interactions and maintaining comprehensive client records.Utilize a client-focused methodology to assist individuals facing housing instability, providing essential services and referrals.Support clients in acquiring essential life skills for successful...
-
Technology Services Coordinator
5 hours ago
East Butler, Pennsylvania, United States Matthews International Full timeAbout the RoleWe are seeking a highly skilled and motivated Technology Services Coordinator to join our team at Matthews International. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees, ensuring that our computer systems and applications are running smoothly and efficiently.Key...
-
Technical Support Coordinator
1 week ago
North Haven, Connecticut, United States Sonsray Fleet Services Full timeAbout Us At Sonsray Fleet Services, we are dedicated to facilitating the operations of the construction, transportation, and agricultural sectors. As the leading dealership for Thermo King transport refrigeration and temperature control equipment on the West Coast, we offer extensive sales, parts, and service support, including rental and leasing options for...
-
Administrative Coordinator
5 days ago
New Haven, Connecticut, United States Chapel Haven Schleifer Center Inc Full timeJob SummaryWe are seeking a highly organized and detail-oriented Administrative Coordinator to join our team at Chapel Haven Schleifer Center Inc. As an Administrative Coordinator, you will provide critical support to our Supportive Living Program, ensuring seamless day-to-day operations and exceptional service to our clients.Key ResponsibilitiesCoordinate...
-
Administrative Support Specialist
3 days ago
New Haven, Connecticut, United States Chapel Haven Schleifer Center Inc Full timeJob SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our Supportive Living Program team at Chapel Haven Schleifer Center Inc. As an Administrative Support Specialist, you will provide critical support to our team, ensuring the smooth operation of our programs and services.Key ResponsibilitiesCoordinate...
-
IT Support Specialist
1 week ago
New Haven, Connecticut, United States Avelo Airlines, Inc. Full timeJob Type:Full-timeOverview:Avelo Airlines, Inc. is redefining air travel with a commitment to affordability, convenience, and reliability. Our mission is to inspire travel through exceptional service and operational excellence. We are seeking an IT Support Coordinator who will play a crucial role in ensuring our technology systems operate smoothly and...