Support Coordinator

7 days ago

New Haven, United States Chapel Haven Schleifer Center Inc Full time
Job DescriptionJob Description


Dynamic Diversity – Caring Collaboration – Individual Integrity – Community Connection

Support Coordinator

Full Time

New Haven, CT, US

Requisition ID:

Salary Range: $20.25 To $20.25 Hourly

Schedule: 40 hours/wk., Flexible; M-F 8 am – 6 pm

Chapel Haven Schleifer Center is an award-winning nonprofit company devoted to empowering adults with disabilities to live independent and self-determined lives. We believe self-advocacy supports the growth of our individuals and collaborate with them to create services that foster independence. In 2022, we celebrated 50 years of excellence in the field of disabilities and continue our dedication to building a diverse, inclusive, and authentic workplace. If you share our core values of dynamic diversity, caring collaboration, individual integrity, and community connection, we want to hear from you

Why consider a career at CHSC?

  • We offer a full benefits package, including paid time off and tuition reimbursement.
  • A culture committed to community and compassion.
  • A friendly and caring environment that is professional but warm, with room to advance.
  • Staff longevity – 50% of our staff have been with us 5+ years, many of whom started in entry-level roles that have developed into fulfilling careers lasting 10+ years.
  • The opportunity to do meaningful work that enriches the lives of others.

The Role:

The Support Coordinator is responsible for assisting clients (Community Members) as they implement their annual goals and objectives. Support Coordinator provides advocacy & problem solving, case management, and life skills instruction. Support Coordinators enable Community Members to achieve and maintain an independent lifestyle in accordance with their capabilities and in tandem with the larger team.


Essential Responsibilities:

  • Plan, prepare for and schedule annual reviews. Assist community member in drafting annual individualized care plan and goals based on SC’s annual assessment, reports from other providers and the community member’s personal goals. Assist client with any changes or new objectives created as a result of the annual team meeting.
  • Meet with Community Member for the agreed upon number of hours per week/month and establish the schedule noting that consistency is necessary. Maintain regular and consistent communication with family, team members and outside professionals as determined by need and/or the team.
  • Impart good nutrition skills through menu planning, creating shopping lists, making
  • Practice sound money management skills with each individual on your caseload, which may include-but not limited to-establishing a weekly budget, banking (in-person or online), timely bill payments, accessing additional funding and/or supplemental funding streams based on everyone’s financial profile. Work collectively and transparently with the individual, supervisor, parent, guardian, conservators, or any other party deemed qualified.
  • Assist with home maintenance skills and home safety. Monitor maintenance skills and the hiring of a cleaning service, creation of a chore checklist, hand-over-hand assistance).
  • Review proper hygiene and assist in developing a plan when warranted. This may include
  • hiring a home health organization, creating a hygiene checklist, posting reminders,
  • Offering verbal prompts or any other measure created by the planning team.
  • Coordinate health maintenance and care with individuals, their guardians, physicians, dentists, therapists, home health agencies, etc. Collect and store information as outlined in organization’s policies. Collaborate with home health organization if/when medications and or care requires skilled professionals or 1:1 oversight. Communicate information from medical professionals to appropriate team members insuring the high standard of quality care.
  • Provide transportation of clients as needed; use of personal vehicle may be required.
  • Support strong interpersonal communication strategies as indicated for each individual on caseload. Assist CM in creating a strong social network and in maintaining healthy relationships with family, roommates, friends and colleagues. Assist and/or provide guidance in settling of disputes, creating new friendships, accessing groups/activities, etc.
  • Provide advocacy on community members’ behalf to ensure timely, fair and quality service. Enlist help from supervisor as needed.
  • Coordinate services offered by Private, Local, State and Federal agencies. Collaborate with intra-agency professionals and CM team members to ensure accuracy, timeliness and appropriateness of services.
  • Utilize Setworks to properly collect and maintain accurate and timely case records, relief notes and other data as required by supervisor. Maintain shared work schedule with supervisor in Outlook Calendar, Setworks or EVV. Submit relief notes to supervisor one week prior to PTO. Prepare case notes, reports and other administrative requirements as outlined by policy.

MINIMUM EDUCATION REQUIREMENTS:

Bachelor’s Degree in relevant field preferred in tandem with two years’ experience working with adults with cognitive/social disabilities.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

  • Cultural sensitivity and proven ability to work with diverse populations.
  • Excellent oral and written communication.
  • Computer literacy; Outlook, Excel, Word
  • Excellent organizational skills and proven ability to meet deadlines and arrive on time to appointments
  • Valid CT driver’s license

Do not meet every single requirement? Studies have shown that women, LGBTQ+, and people of color are less likely to apply to jobs unless they meet every single qualification. If you are excited about this role but your experience does not align perfectly, we encourage you to apply. You may be just the right candidate for this or other roles at Chapel Haven

Dynamic Diversity – Caring Collaboration – Individual Integrity – Community Connection






40 hours/weekly; Monday-Friday/Flexible

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