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Front Desk Coordinator

2 months ago

Newport, United States Medix Full time
Medical Front Desk Receptionist

Position: Medical Front Desk Receptionist
Location: Narragansett, RI
Schedule: Monday - Friday, 8:00 AM - 4:30 PM
Employment Type: Full-Time

Position Overview:

As a Medical Front Desk Receptionist, you will be the first point of contact for our patients, providing a welcoming and efficient experience. This role involves managing a high volume of calls, scheduling appointments, and handling various administrative tasks to ensure smooth operations within our medical facility.

Key Responsibilities:
  • Greet and check in patients with professionalism and warmth.
  • Manage a high call volume, including appointment scheduling, patient inquiries, and providing information about services.
  • Verify and update patient information and insurance details.
  • Process patient forms and documentation accurately.
  • Handle patient flow and coordinate with medical staff to ensure timely service.
  • Maintain a clean and organized reception area.
  • Perform general administrative duties such as filing, faxing, and data entry.
Qualifications:
  • High school diploma or equivalent required; additional education or certification in healthcare administration is a plus.
  • Proven experience in a front desk or administrative role, preferably in a medical or healthcare setting.
  • Strong communication skills and ability to manage a high call volume effectively.
  • Proficiency in Microsoft Office Suite and familiarity with medical software is preferred.
  • Exceptional organizational skills and attention to detail.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Positive attitude, professionalism, and a genuine desire to assist patients.
What We Offer:
  • Competitive salary and benefits package.
  • Supportive and dynamic work environment.
  • Opportunities for professional growth and development.
  • A chance to be a part of a dedicated team committed to making a difference in pati