Front Desk Coordinator

3 weeks ago


Newport Beach, United States Laguna Dermatology Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Receptionist to join our team at Laguna Dermatology. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients.

Responsibilities
  • Front Desk Operations: Manage the front desk, greet patients, and respond to phone calls and messages in a professional and courteous manner.
  • Scheduling and Coordination: Schedule appointments, modify schedules as needed, and coordinate with providers and staff to ensure efficient patient flow.
  • Administrative Tasks: Perform administrative tasks, such as data entry, filing, and maintaining accurate records.
  • Patient Communication: Communicate with patients, answer questions, and provide information about our services and policies.
  • Team Collaboration: Work collaboratively with our healthcare team to ensure seamless communication and efficient patient care.
Requirements
  • Customer Service Skills: Provide exceptional customer service, respond to patient needs, and resolve issues in a timely and professional manner.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with patients, providers, and staff.
  • Organizational Skills: Strong organizational skills, with the ability to prioritize tasks, manage multiple responsibilities, and maintain accurate records.
  • Technical Skills: Proficiency in electronic medical records (EMRs) and other software applications used in a medical office setting.
Preferred Qualifications
  • Experience: 2+ years of experience in a medical office setting, preferably in a front desk or receptionist role.
  • Education: High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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