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Associate Director, Community Fundraising
2 months ago
Description:
As a key member of the Special Events team in Massachusetts General Hospitals Development Office, the Associate Director of Development, Community Fundraising is responsible for managing the highly visible Mass General BeCause Community Fundraising Program, which raises $7 million annually. The Associate Director will work closely with all divisions within the Development Office, hospital physicians and leadership, and community fundraisers to ensure the program goals and objective are attained and that the BeCause Community Fundraising Program is effectively recruiting and stewarding fundraisers. The Associate Director reports to and collaborates with the Senior Director of Development, Third Party Fundraising to set the overall strategy and goals for the Program. This position manages one direct report.
The Associate Director will be responsible for developing giving levels that offer champion community fundraisers additional support and stewardship opportunities. The Associate Director is responsible for the day-to-day execution and management of the program and will ensure that proven best practices in third party fundraising are consistently applied to the program and that innovation and creativity in fundraising techniques are a priority.
As needed, the Associate Director will support the overall efforts of the Special Events Team by serving as volunteer manager at large scale events and planning and executing virtual events via the Zoom platform.
The ideal candidate for this role will have a proven track record of managing large third party/community fundraising programs and using data, trends and strategy to move a team forward. They will be a collegial and entrepreneurial leader and team player with a proven ability to motivate, engage and work collaboratively at all levels with donors, volunteers, leadership and faculty. Excellent management, communication and event planning skills are necessary, as well as, and an overall understanding of development principles and practices.
To Apply
Applications must include a current resume and a cover letter detailing applicable experience and accomplishments.
About Us
Massachusetts General Hospital is one of the worlds top academic medical centers. It is the original and largest teaching hospital of Harvard Medical School, where nearly all our staff physicians serve on the faculty.
Mass General has pioneered medicine for more than 200 years, and were thinking big about the future. In 2021, we launched our largest-ever comprehensive fundraising effort The Campaign for Mass General which seeks to raise $3 billion in philanthropic funding that will help us reach our four ambitious campaign goals, each grounded in a pillar of Mass Generals historic mission to treat, discover, teach and serve. To learn more about our Campaign, click here.
Our Department
The Development Office is a vibrant and collaborative team focused on advancing the hospitals mission of health care excellence. We are committed to expanding the philanthropy that makes this mission possible.
We offer a competitive benefits package including generous health care and retirement plans and an array of professional development opportunities. We also offer a Flexible Workplace Program, a hybrid work model that affords employees the opportunity to work in the office a minimum of 4-6 days per month, depending on the business needs of the role. We comply with all Mass General Brigham conditions of employment, including vaccination mandates.
Diversity and inclusion are priorities for our office and the hospital. We strongly believe that a team of diverse identities, experiences, opinions and perspectives drives creativity, innovation and excellence.
Click here to learn more about our team and what its like to work with us.
Principal Duties and Responsibilities
BeCause Community Fundraising Program:
Collaborate with the Senior Director of Special Events to set the overall strategy and goals for the program.
In partnership with the Third Party Fundraising team, manage a portfolio of 200+ events and campaign fundraisers each year. As needed, partner with frontline colleagues and hospital faculty and staff to develop individual strategies for those in their portfolio.
Develop levels that offer additional support and benefits to champion fundraisers and help guide organizers from one donor cycle stage to the other.
Create marketing and e-materials to help promote champion level opportunities to all community fundraisers, faculty and staff.
Cultivate and steward relationships with champion level fundraisers and continue to expand and refine the stewardship experience and incentives offered as needed. Work with the Information Management and Development Services teams regularly to ensure the community fundraising data is tracked accurately.
Work with the Integrated Marketing and Communications team and external vendors to ensure the production of creative and inspiring marketing and communications campaigns and collateral within brand standards.
Ensure all funds raised via the BeCause Program are accurately entered and reflected in the fundraising database (Blackbaud CRM) and prepare program fundraising status reports.
Develop strategies and tactics to recruit new third party fundraisers to ensure a pipeline of support.
Serve as the expert in the third party fundraising platform, Classy, and manage fundraiser support; including expertly navigating backend functionality and creating fundraising pages.
Work closely with the Integrated Marketing and Communications team to ensure high-quality targeted marketing and communications to increase program awareness.
Assist with operational activities, such as inbox management, response time and inquiry resolutions, meeting coordination and related materials, and invitation list management.
As needed, manage vendor relationships and budgets and effectively allocate program resources.
Manage relationships with hospital faculty, committees and senior leadership, providing appropriate communications.
Serve as the onsite MGH representative at specific BeCause Events and provide onsite event support as needed.
Provide event planning coaching and support to BeCause third party fundraisers and cultivate and steward relationships with community fundraisers; offer guidance and support for their initiatives.
Manage a Development Associate who will support the Third Party Fundraising Program.
Attend and work weeknight and weekend events, as needed.
Other Special Events:
Partner with the Senior Director and other colleagues to lead the Cancer Center 5k Teams Strategy, which includes soliciting all Cancer Center community fundraisers to participate in the 5k.
As needed, the Associate Director helps staff and serves as a Volunteer Lead at various events.
Based on the overall event schedule and business needs, the Associate Director serves as Event Lead on 2-5 virtual events via the Zoom platform managing the planning and execution of the virtual event from start to finish.
Qualifications:This position requires a bachelors degree and 5-7 years of event planning and execution experience. Experience working with philanthropic donors, prospects and volunteers, strongly preferred.
The ideal candidate will also possess the following skills, abilities and competencies:
Exemplary management skills.
A strong track record of successfully managing third party fundraising events and relationships with fundraisers.
Ability to effectively and efficiently problem solve in a complex and sophisticated organization.
Strong organizational skills evidenced by the ability to set priorities and manage a variety of projects simultaneously.
Ability to set and achieve goals; and to understand the hospital mission and effectively communicate it to the public.
Ability to communicate effectively and professionally across constituencies, including donors, prospects, development colleagues, physicians, researchers, nurses and all members of hospital leadership.
Ability to anticipate and prioritize while juggling multiple deadlines in a sensible way to reach desired outcomes.
A commitment to sustained, high-quality results that engenders confidence within and outside the team.
Competency using videoconferencing platforms (Zoom and Teams preferred), CRM databases and fundraising platforms, and Microsoft Office products.
Ability to learn new technology and stay abreast of industry trends.
Awareness of personal work styles in self and others.
Creativity and high levels of energy and enthusiasm.
Commitment to adopting best practices and maximizing efficiency.
EEO StatementMassachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
