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General Manager of Operations
3 months ago
Are you a fan of fast pace, high intensity work and opportunity? Supercharged Entertainment offers that and more with a unique blend of fun. Featuring the largest indoor multi-level karting track in the world along with one the largest Arcades in the NJ area, A BRAND-NEW full-service Restaurant and Axe Bar, and famous event space. Supercharged Entertainment is the ultimate indoor experience for individuals, families, and groups of all ages. Discover your new career opportunity at Supercharged Entertainment today
We are in search of a **General Manager of Operations** for our **Management Team** who embraces our 5 Dream Team Core Values:
- **Fun**- From entrance to exit and every moment in between our focus is on creating an unparalleled guest experience that emanates one word: FUN.
- **T.E.A.M.S.**- Together Everyone Achieves More Success.
- **Integrity**- It’s about what you do when nobody is watching, not what you do in the spotlight.
- **Spirit of Ownership**- Be both responsible and accountable, especially as you seek more knowledge and understanding of Supercharged Entertainment’s information, policies, and instructions. This will allow you to demonstrate a sense of pride in the quality of service we provide.
- **Excellence in Leadership**- We exhibit leading by example by never settling for mediocrity. In fact, why settle at all? Strive for improvement in all that you do
You must be self-motivated, organized, and able to handle multiple priorities. Duties and Responsibilities include, but are not limited to:
- Payroll duties
- Oversite of over 20 Operations Managers
- Checking over schedules
- Health, safety, and sanitation standards training and oversight,
- Daily operation of unique entertainment venues
- Opening and closing of facility
- Inventory management
- Build your TEAM - Responsible for hiring, training, scheduling, and continued development of all team members
- Ensure the satisfaction of all guests by implementing and maintaining proper policy procedures,
- Supporting all team members, ownership, and leadership in any way possible,
- Representing the company in all times and all places.
SUPERCHARGED CULTURE:
- You love working in a fast-paced work environment
- TEAMS FOCUS - Together Everybody Achieves More Success
- Everybody is Somebody
- Head Coach mentality
- Celebrate success
- Having FUN
- PASSION Taking passion in your work
- The FOUR S’s - SAFETY, SANITATION, SMILES AND SERVICE
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, management will regularly be required to:
- Work days, nights, weekends, and/or holidays as required
- Make customer service their top priority and handle emergency situations with care
- Be on call for emergency situations
- Ability to build and train staff focused on service
- Resolve issues and concerns in a timely manner
- Demonstrate the ability to work under pressure while multitasking
- Strong organizational/ communication skills
- Work in noisy, fast paced environment with distracting conditions
- Move about the facility and stand for long periods of time
- Lift and carry up to 30 pounds
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be a comprehensive list of all responsibilities, duties, and skills. Management may call upon all team members to perform any and all reasonable tasks at any time during employment.
SUPERCHARGED ENTERTAINMENT values our T.E.A.M.
- Incredible career development and growth opportunities available
- Rotating weekends off
- Discounts on activities
- Bonus structure
- Paid Time Off
- Benefits available to Full Time team members include Paid Time Off, Health Insurance options, and more
SUPERCHARGED ENTERTAINMENT is an Equal Opportunity Employer
Pay: $80,000.00 - $90,000.00 per year
**Benefits**:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Holidays
- Rotating weekends
**Experience**:
- Management: 2 years (required)
- Customer service: 2 years (required)
Work Location: In person
