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Administrative Assistant
3 months ago
Are you a highly organized and detail-oriented professional with a passion for ensuring the smooth operation of daily tasks in a dynamic Heating, Plumbing, Electrical and Air Conditioning company? Appleton Campbell is looking for an Administrative Assistant to join our team. As our Administrative Assistant, your primary responsibilities will revolve around coordinating tasks, performing quality control calls, managing parts procurement, conducting job audits, scheduling, and facilitating effective communication within the company.
**Key Responsibilities**:
- Coordinator Support: Collaborate with the coordinators to assist in scheduling, project planning, and ensuring the efficient execution of tasks. This includes tracking project timelines and assisting in the resolution of issues that may arise.
- Quality Control Calls: Conduct quality control calls to clients following the completion of service or installation to ensure their satisfaction. Address any concerns or issues promptly and document feedback for continuous improvement.
- Parts Procurement: Manage the procurement of parts and materials needed for projects. Maintain relationships with suppliers, compare prices, and ensure timely delivery to job sites.
- Job Audits: Perform regular job audits to ensure that work is being carried out to our high-quality standards. Document findings and work with teams to address any discrepancies.
- Scheduling: Assist in scheduling technicians and installers for service calls and installations. Ensure efficient allocation of resources to meet customer demands.
- Communication: Act as a liaison between different departments and external stakeholders, ensuring effective communication and collaboration. Maintain clear and concise records of communication.
**Qualifications**:
- Proven experience in administrative roles, preferably in a construction or service-oriented industry.
- Excellent organizational and time management skills.
- Strong communication skills and the ability to interact with both internal and external stakeholders.
- Detail-oriented with the ability to maintain accurate records.
- Proficiency in using office software and scheduling tools.
- Ability to adapt to a fast-paced work environment and handle multiple tasks simultaneously.
**What we offer**:
- Competitive Compensation
- Opportunity for professional growth within the company
- Health, Dental & Voluntary AD&D
- Paid Holidays & Vacation
- Paid Personal Time Off
- Employer Matching Retirement Plan
- Company Supplied Mobile Devices
- Company Paid Training
- Valuable Work/Life Balance
- Work in a collaborative and supportive team environment.
- Gym Membership Discount
- Be part of a company that values quality and customer satisfaction
- Free Ice Cream