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Roi Medical Records Specialist
4 months ago
MRO Corporation, a market leader of disclosure management solutions for healthcare organizations, has an opening for a person to work in the healthcare sector supporting disclosure management services.
The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*
- _**Onsite position in Madison, WI**_
- **TASKS AND RESPONSIBILITIES**:_
- Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.
- Answer phone calls concerning various ROI issues.
- If necessary, responds to walk-in customers requesting medical records and logs information provided by customer into ROI On-Line database.
- If necessary, responds and processes requests from physician offices on a priority basis and faxes information to the physician office.
- Logs medical record requests into ROI On-Line database.
- Scans medical records into ROI On-Line database.
- Complies with site facility policies and regulations.
- At specified sites, responsible for handling and recording cash payments for requests.
- Other duties as assigned.
- **SKILLS|EXPERIENCE**:_
- Demonstrates the ability to work independently and meet production goals established by MRO.
- Strong verbal communication skills; demonstrated success responding to customer inquiries.
- Demonstrates success working in an environment that requires attention to detail.
- Proven track record of dependability.
- High School Diploma/GED required.
- Prior work experience in Release of Information in a physician’s office or HIM Department is a plus.
- Knowledge of medical terminology is a plus.
- Knowledge of HIPAA regulations is preferred.
**This job description reflects management’s assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned.**
- **This position is located in a hospital setting and requires the Covid vaccine.**_
**Benefits**:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
**Education**:
- High school or equivalent (preferred)
Work Location: In person
