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Operations Coordinator

3 months ago

Philadelphia, United States Imperial Events Security Services Full time

The Operations Coordinator is a support role responsible for the execution of all logístical needs of the operations of the company. The Operations Coordinator achieves their objective by ensuring every event and venue is fully equipped an supported with the necessary resources as determined by Operations Management.

**ESSENTIAL FUNCTIONS**
Operations Coordinators are part of the management team of the operations department and, as such, can expect to have responsibilities and duties not outlined below.
- Recruit, hire, and train security guards and shift supervisors in order to maintain an adequately staffed roster
- Manage the implementation of a security staffing and logistics plan for each event/venue as assigned by the Director of Operations
- Conduct site visits and staff inspections regularly for assigned events/venues
- Deliver and set up IESS equipment including weapons detection systems, mobile command trailers, etc.
- When necessary, fill in as a Shift Supervisor or Security Guard to avoid an unstaffed post

**ADDITIONAL RESPONSIBILITIES**
- Attend or oversee all required trainings as directed by executive management
- Collaborate with the management team in order to ensure IESS is always efficient and improving
- Maintain an "open door" policy for employee concerns at all levels of the organization
- Network at industry events
- Travel when required, occasionally overnight

**MINIMUM QUALIFICATIONS**
- Must be at least 25 years of age or older
- Must have a high school diploma or GED
- 2 years college preferred
- Ability to communicate effectively both orally and in writing
- As a condition of employment, employees must successfully complete a background investigation and a post-offer/pre-employment drug screening.
- Must possess a valid US drivers license
- Must pass a Driver's Record check
- Must have a flexible schedule which includes working some nights, weekends, and holidays as business needs dictate
- Must have at least 3 years experience managing others directly
- Neat and professional appearance
- Upbeat, friendly, and personable demeanor
- Must be able to handle urgent situations with calm and poise
- Must be organized, detail-oriented, and able to prioritize tasks
- Must be proficient in computer skills and fluent in Microsoft programs

**BENEFITS**
- Paid Time Off (2 weeks per year)
- Medical Insurance (50% covered by company)
- 401k with company matching
- Perks at Work Membership, offering discounts at your favorite restaurants, attractions, entertainment, and more.
- Free in-house trainings and certifications
- Cell phone & accessory discount program
- Company-sponsored attendance to industry trainings or conferences
- Advancement opportunities