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Warehouse Operations Coordinator

2 months ago

Philadelphia, Pennsylvania, United States Grip Full time

The Warehouse Operations Coordinator plays a pivotal role in managing the daily functions of the warehouse, ensuring a seamless workflow from receiving goods to picking, packing, and dispatching orders. This position is crucial for guaranteeing that all orders are executed accurately and punctually while upholding exceptional standards of quality and productivity.

Core Responsibilities:

  • Warehouse Oversight: Direct daily operations within the warehouse, including the receipt of shipments, inventory management, and the coordination of order processing.
  • Order Processing: Guarantee that all orders are handled with precision and in a timely manner.
  • Quality Control: Uphold high quality standards by conducting regular inspections and addressing any challenges that may arise during the order fulfillment process.
  • Customer Engagement: Respond to customer inquiries and concerns efficiently, ensuring a high level of client satisfaction.
  • Project Coordination: Lead special initiatives aimed at enhancing operational efficiency, introducing new methodologies, or expanding warehouse functionalities.
  • Performance Evaluation: Track and assess key performance metrics (KPIs) such as order accuracy, fulfillment speed, and inventory status to evaluate overall performance and pinpoint areas for enhancement.
  • Team Collaboration: Collaborate closely with various departments to ensure cohesive operations and align with overarching company goals.

Required Qualifications:

  • Bachelor's degree in Business Administration, Engineering, Logistics, Supply Chain Management, or a related discipline.
  • Minimum of 2 years of experience in operations management.
  • Demonstrated leadership and team management capabilities.
  • Strong analytical and problem-solving skills with a keen attention to detail.
  • Ability to thrive in a collaborative, fast-paced environment.
  • Exceptional verbal and written communication skills.
  • Outstanding customer service abilities.