Admissions/Utilization Management Specialist
4 weeks ago
As the Admissions/Utilization Management Specialist, your primary responsibilities are coordinating the referral and intake process for all residential programs and performing utilization management data collection and reporting for all residential programs. In addition, you will:
Immediately and effectively handle all verbal and written inquiries regarding admission to all of Hillcrest's residential programs.
Screen all referrals for initial appropriateness.
Act as the intermediary between Hillcrest staff and the referring worker on any questions regarding the candidate for admission or the need for additional information or testing.
Answer questions regarding Hillcrest's programs or refer the question to the appropriate Hillcrest staff person.
Distribute appropriate program descriptions and referral materials upon request.
Facilitate timely admission decisions for all programs.
Collect all pertinent available information on the client, including current psychological evaluations, psychiatric evaluations, medical history, and school reports if applicable/ available and distributes these material to the assigned internal social worker/counselor.
Secure the funding authorizations from all potential funders for the client.
Secure all of the needed releases of information and consent for treatment from the client and/or guardian
Review utilization dashboards and/or internal client referral information to ensure that the client is getting the acceptable and needed services for themselves.
Manage residential key performance indicators, make visible to program leaders and make recommendations to administrative and program staff.
Education
High school diploma or GED equivalent required
Minimum of two years relevant experience in a behavioral healthcare setting required
What Makes You Stand Out
Bachelor's Degree in social work, nursing or business-related field preferred
Competitive benefits package for full-time employees working 30+ hours a week:
Health insurance (up to 79% employer paid)
Dental insurance
Vision insurance
401(k)with profit sharing and employer match
Paid time off (accrue up to 80 hours during first year of employment; increases based on tenure with agency)
10 paid holidays
80 hours sick time
2 wellness days
Staff development and training
Public Service Loan Forgiveness(PSLF) eligibility for federal student loans
Employer paid CEU's through Relias
On-site primary care
PerkSpot- employee discount program
MeMD- virtual health provider for you and your family
Free talk therapy
$0 Telehealth/urgent care
Discounted psychiatry
Employee assistance program
Advancement opportunities
About the Organization
Hillcrest Family Services is a non-profit organization that assists adults and children in need of help. Every day, Hillcrest builds confidence in hundreds of people and families. We strive to be a leading provider in supporting brain health and wellness. Were a place where compassion is commonplace. Where our passion soars and faith restores.
**COVID-19 Vaccination Not Required**
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