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Residential Program Admissions Coordinator

2 months ago

Dubuque, Iowa, United States Access Dubuque Full time

Position Title: Admissions/Utilization Management Specialist

Company: Access Dubuque

Job Overview:

As an Admissions/Utilization Management Specialist, you will play a crucial role in overseeing the referral and intake processes for our residential programs. Your responsibilities will include the collection and reporting of utilization management data, ensuring that our clients receive the best possible care.

Your Key Responsibilities:

  • Handle all inquiries regarding admissions to our residential programs in a timely and effective manner.
  • Evaluate referrals for initial suitability.
  • Serve as the liaison between our staff and referring professionals to address any questions or additional information needed.
  • Provide information about our programs and direct inquiries to the appropriate personnel.
  • Distribute relevant program descriptions and referral materials as requested.
  • Facilitate prompt admission decisions across all programs.
  • Gather comprehensive information on clients, including psychological evaluations, medical history, and educational reports, and share this with the assigned social worker or counselor.
  • Obtain funding authorizations from potential financial sources for clients.
  • Ensure all necessary releases of information and consent for treatment are secured from clients or guardians.
  • Review utilization dashboards and internal referral data to confirm clients are receiving appropriate services.
  • Monitor key performance indicators for residential services, providing insights and recommendations to program leaders and administrative staff.

Qualifications:

  • A high school diploma or GED is required.
  • At least two years of relevant experience in a behavioral healthcare environment is essential.

Preferred Qualifications:

  • A Bachelor's Degree in social work, nursing, or a related business field is preferred.

Benefits:

  • Comprehensive health insurance with significant employer contribution.
  • Dental and vision insurance options.
  • 401(k) plan with profit sharing and employer matching.
  • Generous paid time off and sick leave policies.
  • Access to professional development and training opportunities.
  • Eligibility for Public Service Loan Forgiveness for federal student loans.
  • On-site primary care services and virtual health provider access.
  • Employee assistance programs and wellness initiatives.

About Access Dubuque:

Access Dubuque is a dedicated non-profit organization committed to providing essential support to individuals and families in need. Our mission is to empower our clients through compassionate care and innovative services, fostering a community where everyone can thrive.