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Drafting Manager
2 months ago
Drafting Manager (REMOTE) - ( 240006G )
**Description**
**CONSTRUCTION SPECIALTIES, INC.**
Founded in 1948, Construction Specialties (CS) is a specialty building products manufacturer. CS provides solutions to building challenges that architects, designers, building owners, facility managers, and contractors face every day. Since inventing the first extruded louver, CS has become a global leader in all our product categories. Our products are a part of some of the most iconic buildings around the worldfrom the worlds tallest tower, Burj Khalifa in Dubai, to the Oculus at the World Trade Center Transit Hub in Manhattan. If you want to work in an inspiring atmosphere and collaborate with customers and colleagues to solve challenges, we're the right place for you. CS: People. Buildings. Better.
_Equal opportunity is not only the law but is the basis of how we ensure that our workplace fosters an environment of fairness, equality, and respect. It is the policy of Construction Specialties to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by applicable federal, state or local law._
**SCOPE OF POSITION** **:**
Responsible for leading and managing the drafting and related support functions for the business unit of responsibility. This includes directing the staff and business operations of the department to achieve best-in-class quality and accuracy of work performed, thereby resulting in a successful customer experience and setting high standards of performance and accountability that lead CS toward best in business for our industries.
**ESSENTIAL DUTIES AND RESPONSIBILITIES** **:**
_To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, including but not necessarily limited to the following:_
+ Understands and assures adherence to departmental and company procedures and policies, offering recommended changes to applicable senior leadership.
+ Continually provides leadership, direction and training to those reports and team members of responsibility for adhering to company procedures and policies and continually improving those procedures and policies over time as related to the improvement of the customer experience.
+ Influencing and advocating for cross-functional participation and collaboration to derive single company processes and policies to build continuity in the customers experience with CS as a company (and not any individual product family)
+ Facilitate and champion company change efforts and initiatives to team members of responsibility.
+ Maintains familiarity with the on-going and future needs of our customers and sales channels
+ Maintains healthy communication with counterpart managers of other functional service areas of CS businesses on continual improvement initiatives to ensure alignment and upstream/downstream impacts for consideration.
+ Provides coaching and guidance to direct reports of responsibility on how to manage and handle difficult matters pertaining to CS customer orders to develop the skillsets of those reports to handle future matters of same.
+ Handles escalated service and support circumstances from within the department and contacts customers and sales channel members if required regarding such significant matters.
+ Guides work group problem solving process toward continuous improvement of quality and productivity measures and expediently advises groups of any organizational changes that may affect their processes. Ensures that department goals are pertinent and clear to all. Helps group reach consensus of key issues. Prepares status reports concerning departmental activities and work in progress as required, including root cause analysis when needed
+ Ensures reports and dashboards for monitoring and measuring team success is as functional and effective as possible in order to provide guidance and confirmation to the success (or shortcomings) of team performance and improvement initiatives.
+ Identifies and provides training opportunities for those direct reports and respective team members of responsibility for the betterment of department skillsets (both within the business of responsibility as well as sharing those opportunities with other CS business unit groups of same).
+ Prepares status reports concerning departmental activities and work in progress as required.
+ Continually reviews, updates, and monitors key business policies, disciplines, and principles, including but not limited to ISO 14001, CTPAT and other regulatory practices to ensure adoption and practice from all team members.
**Qualifications**
**KNOWLEDGE/ SKILLS/ EXPERIENCE/ EDUCATION** **:** (Minimum Education and/or Experience required)
+ Bachelors degree from four-year college or technical school
+ Five or more years of successful experience related in depth experience and/or training; or equivalent combination of education and experience with generating positive customer experiences.
+ Demonstrated experience leading teams of direct reports. Demonstrated skills for conflict resolution. Ability to hold direct reports accountable and hold difficult conversations and progressive disciplinary actions when applicable.
+ Previous experience working within a manufacturing environment is preferred.
+ Excellent oral/written communication skills.
+ Excellent customer relation and professionalism skills
+ Previous knowledge and experience using CAD, CRM & ERP software applications within the manufactured environment are preferred (SAP, BPCS, Salesforce.com, etc.)
**SUPERVISORY RESPONSIBILITIES** **:**
+ Yes. Size and scope of team can vary by location or region
**Primary Location** : US-NJ-Lebanon
: Post Order
**Travel** : Yes, 10 % of the Time
**Employee Type:** : Full-Time Regular
**Req ID:** 240006G
