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Intake Client Service Representative

4 months ago

WEST PALM BEACH, United States Interim HealthCare of West Palm Beach Full time

Intake Client Service Representative (CSR)

 in West Palm Beach

Experience a culture that values CSRs for the vital role they play. At Interim HealthCare®, you’ll be part of an organization that cares for its employees as much as the clients and patients they serve.

Since 1966, Interim HealthCare has been an employer of choice to CSRs seeking a fulfilling career where management supports them for the meaningful work they do. Our leadership team is comprised of more than 65 percent nurses and medical professionals, so we understand what it takes to deliver exceptional care and stand ready to support you. If that’s the kind of company you thrive in, you are made for this

Our Client Service Representatives enjoy some excellent benefits:

  • $16.00 - $19.00 an hour
    • Full Time in Office
  • Make a positive impact in the lives of others through the work you do
  • Family-oriented culture that promotes work-life balance
  • Online training, growth and ability to earn CEUs
  • Tuition discounts through Rasmussen University
  • PTO, Holiday Pay, Medical/Dental/Vision & 401(k) Benefits

As a Client Service Representative, here’s a big-picture view of what you’ll do:

  • Assist in ensuring compliance with quality and operational standards
  • Schedule staff and improve the process of client/patient scheduling for home care services
  • Document job orders, receive referrals and assist with staffing orders    
  • Verify client insurance and assist with office functions such as marketing, payroll and collections
  • Completes other assignments as requested and assigned.

A few must-haves for Client Service Representatives:

  • Associate’s degree or equivalent years of training and work experience
  • Minimum of 1 years of experience in healthcare or a related industry
  • Understanding of state and federal home care standards and regulations
  • Excellent oral and written communication skills with clinical and non-clinical staff
  • Strong organizational skills, attention to detail and computer software proficiency

Why Work for Interim HealthCare?

Founded in 1966, Interim HealthCare is the nation’s first home care company and a leader among its class. Working with us allows you to be part of a dedicated team, providing essential care services while offering opportunities for personal and professional growth. Operating through 300+ offices, our commitment to you is expressed through a family-oriented culture that values and appreciates our admin professionals, and a passion to put patients first. Join a nationwide network of Interim's employees who are making a positive impact in the lives of others through the meaningful work they do.

Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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PandoLogic. Category:Customer Service, Keywords:Client Services Executive, Location:WEST PALM BEACH, FL-33409