Intake Specialist
3 weeks ago
- Conduct initial consultations with potential clients via phone, email, or in person.
- Gather detailed information about clients' cases, including background details, incident specifics, and medical history.
- Provide empathetic support and clear communication during the intake process.
- Enter and maintain accurate client information in the case management system.
- Ensure all documentation is complete and organized for the legal team.
- Evaluate the viability of cases based on initial information and firm criteria.
- Determine the appropriate next steps for each potential case.
- Handle all client interactions and information with the utmost confidentiality.
- Stay updated on changes to ongoing cases and adjust scripts accordingly.
- Bachelor’s degree preferred
- Excellent communication and interpersonal skills with a compassionate approach to client interactions
- Strong organizational and multitasking abilities
- Proficiency in Microsoft Office Suite
- Ability to handle sensitive information with discretion and maintain confidentiality
- Detail-oriented with a keen ability to assess and document complex information
- Strong problem-solving skills and the ability to work effectively under pressure
- Empathetic and client-focused, committed to providing exceptional service
Intake Specialist$50,000Baltimore, MDSunday-Thursday 1pm-9pm
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Bilingual Intake Specialist
4 days ago
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Legal Intake Specialist
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Bilingual English/Spanish Intake Specialist
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Bilingual Intake Coordinator
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Client Intake Coordinator
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Client Intake Coordinator
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Baltimore, Maryland, United States WGK Personal Injury Lawyers Full timeJob OverviewWGK Personal Injury Lawyers is experiencing significant growth, and we are in search of a dedicated full-time Legal Intake Specialist to contribute to our success. In this role, you will be the empathetic voice of our firm, handling incoming inquiries from potential clients during critical times, assessing their needs, and assisting our attorneys...
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2 weeks ago
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