Client Service Specialist

7 days ago


Baltimore, Maryland, United States Beltway Companies Full time
Join Our Team as a Client Service Specialist at Beltway Companies

ABOUT US

Beltway Companies, a leading commercial truck dealership in Maryland, is looking for committed professionals to become part of our team as Client Service Specialists.

In this role, you will be essential to our Service Department, facilitating effective communication and workflow between customers and our internal teams. Your dedication will significantly influence customer satisfaction and the overall success of the dealership. Become a part of our collaborative team culture that appreciates your development and contributions.

ROLE SUMMARY

  • Greet clients warmly and collect essential vehicle details for service.
  • Thoroughly document vehicle issues and maintenance requirements.
  • Verify payment options and service estimates during vehicle intake.
  • Foster strong client relationships through effective communication.
  • Comprehend and explain manufacturer warranty guidelines.
  • Ensure proper management of vehicle handling and key storage.

QUALIFICATIONS

  • At least 2 years of experience in a Service Advisor or similar role.
  • In-depth knowledge of service maintenance and product specifications.
  • A collaborative team member with a strong emphasis on customer service.
  • Self-driven with outstanding organizational and communication abilities.

WORK SCHEDULE:

  • Full-time position
  • Daytime hours, Monday through Friday

PERKS

  • 401(k) matching program
  • Comprehensive dental and health insurance
  • Paid time off
  • Vision insurance
  • Boot reimbursement program


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