Talent Acquisition Manager

As a member of the Human Resources Team, the Talent Acquisition Manager plays a critical role in developing and executive proactive strategies to meet the recruitment and talent needs for St. John’s Community Health (SJCH). The Talent Acquisition Manager will continue to find ways to innovate and streamline the hiring experience by leveraging technology, analyzing data, and metrics, and staying abreast of industry trends.

As the leader of the Talent Acquisition team, this position identifies and attracts highly qualified and diverse candidates to work at SJCH, developing talent sources and creating an ongoing talent pipeline; partners with hiring managers to anticipate talent needs, and ensures a positive candidate experience. The Talent Acquisition Manager will bring a strong diversity, equity, inclusion, and accessibility (DEIA) perspective to talent acquisition at SJCH. The Talent Acquisition Manager supports SJCH in the following functional areas: talent acquisition and retention strategy, employment branding, team management, full-cycle recruitment – from sourcing to job offer, applicant tracking system utilization, trend analysis, vendor-relationships with staffing and locum agencies, and liaison between candidate and immigration matters such as H1B, E-3.

Benefits:

• Free Medical, Dental & Vision
• 13 Paid Holidays
• 403 (B) retirement match
• Life Insurance, EAP
• Tuition Reimbursement
• Flexible Spending Account
• Continued workforce development & training
• Succession plans & growth within

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience

• 5-7 years of recruiting experience with both exempt and non-exempt healthcare positions, proven experience as a talent acquisition manager or similar recruitment leadership role. Human Resources Talent Acquisition certification, a plus;
• 3-5 years of progressive experience in a management role which demonstrates the candidate’s ability to assume responsibility for the development of a recruitment team;
• Experience using a variety of proven recruitment methods and strong background in full-cycle, recruiting, sourcing and candidate assessment;
• Experience with an applicant tracking software and other HRIS systems; knowledge of ADP WFN Recruitment Module, preferred;
• Proficient in candidate sourcing using various channels, including social media, job boards, and networking;
• Experience working in a non-profit setting preferred, and at an FQHC, a plus;
• Experience working in a labor environment, a plus.
• Demonstrated commitment to serving the needs of underserved communities such as undocumented workers, unaccompanied minors, LGBTQ+ populations, communities of color, youth/adolescents, and those experiencing homelessness, substance abuse, and/or mental illness;
• Knowledge of the principles and practices of compliant recruiting and state and federal employment laws;
• Strong relationship-building skills with hiring managers, internal teams, and external partners.
• Networking skills to establish connections within the industry and sector and build a talent pipeline;
• Data-driven mindset with the ability to analyze recruitment metrics and optimize strategies accordingly;
• Knowledge of supervisory principles;
• Skilled in effective written and oral communications, listening, presentation, group facilitation, influencing and negotiations;
• Skilled in coordinating activities with other internal departments and/or external agencies;
• Skilled in effective project and time management;
• Bilingual English/Spanish, a plus (read, write, speak with fluency).
• Willingness to work evenings and weekends, within the 40-hour workweek, as needed
• Ability to utilize strategic thinking skills and work to collaborate with fellow team members on best practices;
• Strong customer focus and effective use of consultative approach with hiring managers;
• Exceptional attention to detail and quality control;
• Ability to use data to inform decisions and drive continuous improvement;
• Ability to work as part of a team that supports all of SJCH employees at all levels and tenures;
• Ability to apply Higher Order Thinking Skills to all aspects of the role and essential functions;
• Ability to efficiently manage multiple projects simultaneously.

Responsibilities

Performs a combination, but not necessarily all, of the following duties:

• Determine current staffing needs and produce forecasts working with SJCH Finance to meet budgetary staffing levels and approved positions management.
• Develop talent acquisition strategies and hiring plans with particular focus on medical, dental and behavioral health provider sourcing, acquisition, and anticipation of future needs.
• Participate in the interviewing process and support hiring managers in making the final hiring decision.
• Track progress with active recruitment efforts, including attracting and acquiring high-potential, licensed healthcare professionals creating specialized intelligence talent pools.
• Writes and coordinates job descriptions and internal and external job postings, and develops creative recruitment programs, and socially-engaging marketing materials to ensure job posting optimization.
• Develops job descriptions and job titles based on an understanding of duties and competencies of different roles, grant-specific position requirements, and bargaining unit classifications.
• Monitors and evaluates flow of applications and adjusts strategies to sustain applicant flow; reviews and screens applications, and manages applicant relationships.
• Designs and develops selection processes, including developing competency sets, selection processes, interview guides, scoring rubrics and candidate exercises or skills assessments.
• Supports the recruitment team as they coordinate interviews with hiring managers and panels, and attend career fairs, college fairs, and similar hiring events.
• Develops diversity recruiting initiatives, diverse recruiting pipelines, and evaluates the processes for inclusivity and equity to ensure compliance with pay equity and pay transparency in all recruitment practices.
• Ensures compliance with contract requirements, federal, state and local laws and manages the independent contractor review process of determining contractor or employment status.
• Manages all vendors and strategic partners associated with recruiting and staffing needs, including developing and maintaining relationships with vocational schools, higher learning institutions, and other educational and technical training programs.
• Optimize the application tracking system for hiring manager and recruiter use and develop best practices that facilitate meeting organizational goals.
• Contribute to the development and enhancement of SJCH’s values and brand to attract top talent.
• Support the development of compensation structures, participate in compensation and benefits surveys, and manage salary negotiations, present job offers, and facilitate the offer acceptance process.
• Utilize data and metrics to track and evaluate the effectiveness of recruitment strategies, identifying areas of improvement and providing dashboards of results.
• Collaborate with HR colleagues and other departments to ensure a seamless onboarding process for new hires.
• Stay updated on industry best practices, emerging technologies, and trends to continually optimize the talent acquisition process.
• Liaise with appropriate partners and facilitate the H-1B Visa process for eligible candidates and the USCIS.
• Serves Human Resources representative as directed.
• Other duties as assigned.