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Customer Service at FE RENO

1 month ago

Reno, United States FE Reno Full time
Job DescriptionJob Description

Why You Should Check Out Fingerprinting Express?

- Fingerprinting Express’s Culture To Care® provides an inclusive, safe, and positive work environment.

- As the market leader in Nevada, we continue to enjoy success and seek the right person to contribute to our business.

- We offer career advancement opportunities and promote within.

- Our Culture To Care® is embodied by being positive, going above and beyond, being motivated, supportive, dynamic, collaborative, and driven to meet the needs of our customers and our accounts. If you are looking to make a real difference, we would love to hear from you

What's in it for you?

- Cool place for you to work with a Professional and Fun Company Culture.

-You will have major holidays off.

- You will find a great place to call home for many years with a business that Values its

Team.

- The company pays 100% of health, dental, and vision premiums for staff.

- Career advancement opportunity with training

What Should You Know?

- We are seeking an experienced Customer Service Representative in a retail store setting.

- This individual will play a fundamental role in greeting customers, determining their requests, and fulfilling our unique one-stop service offerings.

- You must be positive, have high energy, be self-motivated, detail-oriented, adaptable, multi-task, intellectually curious, collaborative, can prioritize, an aptitude and desire to work with the public and assist them in an important process in their lives.

What Responsibilities Will You Have?

· Assisting customers and providing outstanding Customer Service

· Receptionist Duties

· Answering Multi-Line Phones

· Data Entry

· Cashier

· Work in close proximity with customers

· Fingerprint Technician - will train

· Notary Public Certification - will train

· Filing

· Ability and willingness to upsell services

Qualifications Include:

· At least two (2) years of experience in a similar office, customer service, and cashier roles.

· At least 21 years of age.

· Must be a US Citizen or lawful permanent resident.

· The successful candidate should be pursuing ongoing skill development.

· Advanced cashier skills and intermediate computer skills in Microsoft Excel, PowerPoint, email, and utilizing the Internet.

· Must be resourceful and reliable.

· Solid understanding of data analysis and automation principles.

· Proven ability to properly handle sensitive information confidentially.

· Ability to write and implement effective reports, emails, and memos.

· Excellent organizational skills, multi-tasking, and attention to detail.

· Must be able to take initiative, and work with a team and independently.

· Proven experience working in a methodical, and detail-oriented environment.

Preferred:

· Self-directed and outgoing, highly skilled in problem-solving, capable of handling high-exposure projects, and receptive to coaching and feedback.

· Technical skills.

· Bilingual - Spanish & English

We are a well-established, and essential small business with multiple locations throughout Nevada and growing.

Job Types: Full-time, Part-time

Salary: $16.00 - $19.00 per hour (DOE), to start plus tips (with tips hourly is a minimum of $20/hour) plus bonuses

Expected hours: 20 – 40 per week

Benefits:

  • 401(k)
  • Dental Insurance
  • Flexible schedule
  • Health Insurance
  • Paid time off
  • Vision Insurance


Available shifts and compensation: Available shifts all days except Sundays. Compensation is $20.00 - $23.00/hour.

About FINGERPRINTING EXPRESS: Fingerprints, FBI Background Checks, Notary Public, LIVESCAN, ID Photos, Document Shredding, Copy & Fax Learn more about us at www.fingerprintingexpress.com.


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