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Customer Service Representative

2 months ago


Reno, Nevada, United States Peppermill Reno Full time

Job Summary:

The Cage Cashier is a key member of the Peppermill Reno team, responsible for providing exceptional customer service and safeguarding company funds. As a Cash Handling Specialist, you will be the face of our organization, interacting with customers and ensuring a positive experience.

Responsibilities:

  • Provide top-notch customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Process cash transactions, manage cash handling procedures, and maintain accurate records.
  • Work collaboratively with colleagues to achieve sales goals and promote a positive work environment.
  • Meet or exceed sales targets, while maintaining a high level of customer satisfaction.
  • Participate in ongoing training and development to enhance skills and knowledge.
  • Adhere to company policies and procedures, ensuring compliance with regulatory requirements.

Requirements:

  • Outgoing and friendly personality, with excellent communication and interpersonal skills.
  • Must be at least 21 years of age, with a valid gaming license and Alcohol Awareness Card.
  • Cash handling experience is recommended, but not required.
  • Customer service oriented, with a focus on providing exceptional experiences.
  • Flexible with work hours, with the ability to work a variety of shifts, including evenings and weekends.