Patient Services Coordinator

4 days ago


Reno, Nevada, United States Reno Orthopedic Center Full time

About the Role:

The Reno Orthopedic Center is seeking a highly skilled and compassionate Patient Services Representative to join our team. As a key member of our clinical staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.

Key Responsibilities:

  • Check-in and check-out patients, schedule follow-up appointments, and accurately enter patient demographic information.
  • Scan photo IDs and insurance cards, verify insurances, and collect applicable co-pays.
  • Balance money drawers at the end of each day and maintain accurate billing information.
  • Ensure a calm and efficient patient flow through the clinics, providing a warm and welcoming experience for all patients.

Requirements:

  • High School Diploma or equivalent.
  • Excellent customer service skills and knowledge of customer service principles and practices.
  • Experience using computer systems and applications, including data entry and typing.

Preferred Qualifications:

  • One year of experience in a reception or customer service role.

Work Environment:

This position is based in our Main ROC Express Clinic, with a schedule of Monday to Friday, 10:00am to 7:00pm.

Benefits:

The Reno Orthopedic Center offers a comprehensive benefits package, including medical insurance, paid time off, and more. This position is eligible for full-time benefits and a 40-hour workweek.



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