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Sales Manager

3 months ago

Providence, United States Thames and Kosmos Full time
Job DescriptionJob DescriptionSalary: $70K-$80K+ commensurate with experience

Overview:

Thames & Kosmos is a leading producer of educational toys, including STEM kits and board games, based in Providence, RI. Our products are highly regarded for their educational quality and are sold through toy, game, book, and school market channels around the world. We are a team of passionate, diligent and mission-driven people who care about doing good for our customers, our consumers, and our planet and its inhabitants.


We are looking for a hard-working, professional, and smart individual to join our rapidly growing company.

This position serves as the main point of contact for specialty accounts and independent sales  representatives.


Primary responsibilities include, but are not limited to:

  • Managing potential new leads and existing accounts within specialty distribution channels throughout North America
  • Identifying and cultivating new opportunities to grow current business relationships and open new markets
  • Ensuring satisfactory sales rep performance by providing organized group and 1-on-1 trainings, incentives, and tools and resources to help them fulfill their goals
  • Establishing, monitoring, and reporting on measurable and achievable KPIs to all stakeholders
  • Communicating information regarding product, policies, and procedures to wholesale customers, sales reps, and internal staff
  • Planning, attending, and executing trade shows, gift shows, consumer shows, and/or customer meetings (moderate travel required - about 25%)
  • Collaborating with Sales & Creative teams to develop planograms and programs, as well as marketing and merchandising tools 
  • Continually increasing knowledge of our product line, including building models, trying experiments, reading through manuals and rulebooks, etc. A comprehensive understanding of our catalog is crucial to success in this role
  • Offering support with:
    • Ongoing development and maintenance of Key Accounts
    • Preparation of sales documents, training tools, product models, other support materials
    • Generation of sales reports and forecasts
    • Responding promptly and professionally to incoming wholesale and retail customer inquiries via phone and email
    • General customer service and wholesale order processing, as necessary


The ideal candidate will possess these special skills and experience:

  • Excellent organizational and follow-up skills
  • High attention to detail 
  • Exceptional verbal and written communication skills; nuance and diplomacy are a must
  • Sound critical thinking and problem-solving skills
  • Self-starter who can work independently, but knows when to appropriately bring management team into the decision-making process
  • Fast learner; can learn, retain, and apply information quickly and efficiently
  • Ability to remain calm, positive, and effective in high-energy, high-expectation situations of urgency
  • High-degree of computer literacy; must be proficient in MS Word, Excel, Outlook, PowerPoint and Google Docs.
  • Minimum 2 years account management experience within toy, gift, or related consumer products industry
  • Experience with SAP Business One, CRM software, Vendor Extranets, and/or Adobe Creative Suite is a plus


Compensation:

  • This position is full-time. 
  • Salary commensurate with experience. 
  • Full company-paid medical, dental and vision insurance 
  • Generous vacation and sick day policy 
  • 401K options available after one year of employment 
  • Plus additional benefits 


Application:

To apply, please submit a cover letter and resume.