Inside Sales Representative

1 month ago

Johnston, United States GRIP-TITE MANUFACTURING CO,LLC Full time
Job DescriptionJob Description

PRIMARY PURPOSE:

The Inside Sales Representative will be responsible for the inside sales activities for the company. This position will work to achieve maximum profitability and growth with customers and partners that align with Grip-Tite’s vision and core values.

WHY GRIP-TITE MANUFACTURING CO.?

Grip-Tite Manufacturing Co. offers a flexible environment, competitive benefits, and a culture that promotes growth, along with celebrating success. Here at Grip-Tite we realize that our greatest assets are employees, and we are committed to developing and promoting our talented individuals to support our future leadership needs.

Grip-Tite is 103 years young, and we are proud to say that all our products are made with American steel in the USA.

FOCUS:

  • Maintains contact with key customers/representatives on a regular basis to ensure high levels of satisfaction and engagement.
  • Follows up on all quotes and develops initiatives to turn all quotes into orders.
  • Meets sales goals and objectives set by leadership.
  • Takes part in developmental opportunities to increase sales success rates.
  • Augments up-selling and cross-selling opportunities.
  • Ensures a smooth flow from order intake to order fulfillment to delivery.
  • Provides customers/representatives with effective solutions to assist in achieving their goals.
  • Works collectively with manufacturer reps and electric utilities to ensure effective communications with each contact.
  • Maintains accurate records of products, pricing, sales, and activity of orders/shipments.
  • Prospects for new business opportunities and works with the Sales Manager on projects as assigned.
  • Quotes and closes sales transactions within set paraments, completing all required sales documentation.
  • Researches and learns the Grip-Tite product line as well as competitor offerings to offer the best solutions based on customer interests and concerns.
  • Utilizes client feedback to generate ideas about new features, products and / or service offerings.
  • Contacts prospective customers to determine customer needs and explains available products and services.
  • Quotes and closes sales transactions within set parameters, completing all required sales documentation.
  • Documents specifications required by individual customers.
  • Provides technical support for products.
  • Participates in sales meetings and contributes meaningful input to drive revenue.
  • Provide expedite updates to customers on all orders.
  • Respond to all customer inquiries promptly and professionally.
  • Completes assigned training modules as assigned.

SKILLS & EXPERIENCE:

  • Must possess at least 5 years of applicable experience in solid customer service and / or inside sales. Preferred candidates will have utility or anchoring product background.
  • Ability to understand customers business needs and pain points.
  • Ability to think, act and work independently within a fast-paced environment.
  • Must be a utility player and possess the ability to find resolutions to issues that arise.
  • Strong computer skills with experience in MS Office, ERP, and reporting systems.
  • Extremely organized.
  • Must have experience in being accountable to achieve departmental measures and metrics.
  • Articulate, and possesses excellent oral and written communication skills.
  • Strong business development skills.
  • Ability to take in product knowledge and explain/educate customers on product specifics – weights, installation methods, regulations, etc.
  • Work with internal technical staff and sales management as required.
  • Field sales experience is a plus but not required.

EDUCATION:

  • Bachelor’s degree in applicable field from a four-year college or university (preferred). Will accept proven applicable experience in lieu of degree.

WORK ENVIRONMENT:

  • Must uphold the Grip-Tite Manufacturing Co. Core Values
  • Team player
  • Business professional
  • Self-motivated with a strong work ethic
  • Organized
  • Must be able to adapt to change and meet deadlines.
  • Limited travel may be required to attend trade shows or visit clients periodically.

COMPENSATION:

  • Competitive compensation based on applicable experience.
  • Commission based on new and existing business growth goals.
  • Benefits include medical, dental, vision, life insurance, 401(k) with company match and 4 weeks of paid time off.
  • Energetic and transparent work environment and great company culture.

TRAVEL:

*Limited travel will be required in this position. A valid driver's license is required.

PRE-EMPLOYMENT TESTING:

External hiring into this position is contingent upon the successful completion of a pre-employment drug screen, reference, and background check.

Grip-Tite Manufacturing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a protected veteran, or status as a qualified individual with disability.

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