Project Coordinator-Customer Service

1 month ago

Tulsa, United States ResourceOne Full time
Job DescriptionJob Description

Moore-ResourceOne Division is currently looking for a Project Coordinator to join our client services team.


Job Summary:

The Project Coordinator works alongside an assigned Account Executive and Project Manager(s). The Project Coordinator assists the Project Manager with client communications and coordination of job orders through production to ensure project delivery on time, on target and on budget. The project coordinator supports the Client Services team in submitting production samples and work tickets for Print, Data, Postage, and Mail shop work orders.

Supervisory Responsibilities:

  • None

Duties/Responsibilities:


  • Attend Daily Production Meeting
  • Provide dedicated assistance to assigned Project Managers to assure client communication is timely and accurate
  • Assist Project Manager to ensure jobs are entered and delivered accurately on schedule and within quality expectations
  • Responsible for coordinating the delivery and logging of client services work orders to the control center.
  • Ensure accurate and timely feedback to CRM/PM/internal clients on service failures, status changes, project concerns, or work ticket changes.
  • This role is expected to keep up with project management technical knowledge/skills, mail knowledge/regulations, and best practices specific to company services and products.
  • Continually learn new techniques in direct mail and manufacturing platform.
  • Support the Program Manager in Job Order Entry, Proof-Reading, Purchase USPS permits as applicable, execute change orders implement pre-invoicing as needed
  • Follow direction of Project Manager to oversee job production and comply with job timeline
  • Learn the concept of CANI (Constant and Never-ending Improvement)
  • Develop a basic understanding of the printing processes, letter ship processes USPS regulations as it pertains to 1st class and bulk mail design and compliance
  • Must be professional in dress, communication, and actions
  • Maintain a clean and safe working environment
  • Consistent and Reliable attendance is mandatory
  • All other duties as assigned

Required Skills/Abilities:

  • Exemplary associate status within the organization who is willing to work as a team member
  • Good communication skills with intermediate or advanced skills in MicroSoft Office
  • Ability to develop and maintain smooth, cooperative working relationships with peers, subordinates, and superiors
  • Capable of handling day-to-day work challenges confidently and is willing and able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change, shows resilience in the face of constraints, frustrations, or adversity, and demonstrates flexibility.
  • Ability to allocates one's own time efficiently, handles multiple demands and competing priorities, and efficiently assigns responsibilities, delegates, and empowers others, removes obstacles, coordinates work efforts across multiple teams, monitors all progress, and gives appropriate real-time feedback for client adherence.
  • Willingness to bring all conflicts into open and use them productively to enhance the quality of discussions and maintain positive working relationships.
  • Must be able to build effective teams committed to R1 and customer's goals, fosters collaboration among team members.
  • Strong math skills
  • Color Recognition
  • Exemplary attention to detail

Education and Experience:

  • A High School graduate or GED and 2 years' experience in a fast-paced customer service environment Preferred
  • A basic understanding of the printing processes, letter shop processes, and USPS regulations as it pertains to 1st class and bulk mail design and compliance
  • Marketing Development experience preferred

Physical Requirements:

  • Must be able to lift up to 50lbs periodically
  • Required to stand for long periods of time, bend, reach and move about the facility
  • Required to grip twist and turn both hands for long periods of time

Must be authorized to work in the United States and successfully pass a comprehensive criminal background investigation.

For more information and details, email Christy -cwhite@resource-one.us You can also apply online at www.resource-one.us

ResourceOne is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. ResourceOne is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



Job Posted by ApplicantPro

  • Service Coordinator

    2 weeks ago

    Tulsa, United States Project Homeless Connect Full time

    We are interested in a candidate committed to diversity, equity, and inclusion. You’ll be joining a San Francisco Legacy Project rooted in community services and committed to serving the homeless and those at risk of being homeless. This is an excellent opportunity for a strong applicant who is accountable, dependable, adaptable, client-centered, and able...

  • Project Coordinator

    6 days ago

    Tulsa, Oklahoma, United States Layco Electric Innovations Full time

    This role is essential for overseeing a range of projects, from simple enclosed control systems to intricate e-House customer orders, ensuring that we consistently surpass client expectations through effective project management. This encompasses the initiation, planning, execution, monitoring, and closure of customer projects.The Project Manager is...

  • Project Coordinator

    1 day ago

    Tulsa, Oklahoma, United States Staffing Ninja Full time

    Position Overview:We are looking for a skilled Project Manager to oversee a variety of client project orders, ranging from simple enclosed control systems to intricate e-House projects. This role is pivotal in initiating, planning, executing, controlling, and concluding customer projects to surpass expectations. The Project Manager will handle projects that...

  • Project Coordinator

    1 day ago

    Tulsa, Oklahoma, United States Staffing Ninja Full time

    Position Overview:Staffing Ninja is in search of a Project Manager who will be accountable for directing a variety of client project orders, ranging from compact enclosed control systems to intricate e-House initiatives. This role necessitates the initiation, planning, execution, monitoring, and closure of client projects to surpass expectations. The Project...

  • Customer Service 1

    2 months ago

    Tulsa, United States Pilot Freight Service Full time

    ** Customer Service 1** **Job Category****:** Stations-Central **Requisition Number****:** CUSTO03793 Showing 1 location **Job Details** **Description** **Pilot Freight** **Services** is seeking an **experienced Full Time Customer Service Agent** for our **Romulus, MI location.** **Responsibilities:** * Frequent and accurate communication to customer,...

  • Project Coordinator

    3 days ago

    Tulsa, Oklahoma, United States Installed Building Products Full time

    Job SummaryWe are seeking a highly skilled and experienced Project Coordinator to join our team at Installed Building Products. As a key member of our project management team, you will be responsible for overseeing all aspects of our construction projects, from planning and budgeting to execution and completion.Key ResponsibilitiesDevelop and implement...

  • Senior Project Coordinator

    7 days ago

    Tulsa, Oklahoma, United States Staffing Ninja Full time

    Position Overview:Staffing Ninja is looking for a skilled Project Manager to oversee various customer project initiatives, ranging from compact control systems to intricate e-House solutions. This role is pivotal in initiating, planning, executing, controlling, and concluding customer projects to surpass expectations. The Project Manager will handle projects...

  • Customer Service and Merchandise Coordinator

    6 days ago

    Tulsa, Oklahoma, United States University of New Brunswick Full time

    Position Title: Customer Service and Merchandise CoordinatorDepartment: Campus StoreOverview:The University of New Brunswick Saint John is seeking a dedicated individual for the role of Customer Service and Merchandise Coordinator within the Campus Store. This is a full-time, ongoing position that is integral to the CUPE employee group. The role is supported...

  • Project Coordinator

    7 days ago

    Tulsa, Oklahoma, United States Staffing Ninja Full time

    Position Overview:We are looking for a Project Manager who will be responsible for directing a variety of client project orders, ranging from compact enclosed control systems to intricate e-House projects. This role entails initiating, planning, executing, monitoring, and finalizing projects to surpass client expectations. The Project Manager will oversee...

  • Senior Project Coordinator

    7 days ago

    Tulsa, Oklahoma, United States Staffing Ninja Full time

    Position Overview:We are looking for a Project Manager who will be accountable for managing a variety of client project orders, ranging from simple enclosed control systems to intricate e-House projects. This role involves the complete lifecycle of project management, including initiation, planning, execution, monitoring, and closure, all aimed at surpassing...

  • Service Coordinator

    3 months ago

    Tulsa, United States CraneTech, Inc. Full time

    Job DescriptionJob DescriptionResponsibilities:Receive and process service requests from clients, sales, and management via phone, email, or online portal.Communicate with vendors to confirm timely delivery of materials, rental equipment, or sub-contractor support, communicate updates on service status, and address any concerns to customers and...

  • Service Operations Coordinator

    6 days ago

    Tulsa, Oklahoma, United States Cogent Full time

    Service Order CoordinatorAbout the Company: Cogent is a progressive organization located in the Midwest, dedicated to delivering innovative solutions in fluid processing. With a diverse portfolio of companies, Cogent caters to various sectors including industrial, municipal, commercial, and oil & gas, providing effective solutions. The company prides itself...

  • Customer Service 3

    2 months ago

    Tulsa, United States Pilot Freight Service Full time

    ** Customer Service 3** **Job Category****:** Stations-Central **Requisition Number****:** CUSTO03698 Showing 1 location **Job Details** **Description** **Pilot Freight Services** is seeking a **Full Time Customer Service 3 Agent** for our **Saint Louis, MO** **location** **JOB SUMMARY:** The Customer Service Agent 3 is responsible for providing customer...

  • Service Order Coordinator

    6 days ago

    Tulsa, United States Cogent Full time

    Service Order Coordinator About the OrganizationCogent is a growing, midwest company that provides creative and innovative fluid processing solutions. Our companies include Automatic Engineering, BRI, Fluid Equipment, Lee Mathews, Industrial Measurement and Control, iME Solutions, Vanco, Vandevanter Engineering, Velocity and Water Technology Group. Cogent...

  • Architectural Project Coordinator

    7 days ago

    Tulsa, Oklahoma, United States Sagebrush Buidling Systems, a Ventaire Company Full time

    Job OverviewAs an Architectural Project Coordinator, you will engage in a diverse range of assignments from initial design concepts to final construction phases, allowing you to demonstrate your creative flair and technical skills.Key Responsibilities:Work closely with project managers, engineers, and various stakeholders to implement design ideas and...

  • HVAC Project Coordinator

    6 days ago

    Tulsa, Oklahoma, United States Powers Full time

    Job OverviewSalary: CompetitivePowers is dedicated to providing comprehensive solutions for HVAC projects, ensuring our clients receive optimal equipment and services tailored to their needs. Our commitment to excellence fosters long-term relationships with our customers.Role SummaryThe Project Manager at Powers is responsible for planning and executing...

  • Service Order Coordinator

    3 months ago

    Tulsa, United States Cogent Full time

    Service Order Coordinator About the OrganizationCogent is a growing, midwest company that provides creative and innovative fluid processing solutions. Our companies include Automatic Engineering, BRI, Fluid Equipment, Lee Mathews, Industrial Measurement and Control, iME Solutions, Vanco, Vandevanter Engineering, Velocity and Water Technology Group. Cogent...

  • Construction Project Coordinator

    1 day ago

    Tulsa, Oklahoma, United States Tarsco Bolted Tank Full time

    Job OverviewAs a Construction Project Coordinator at TARSCO Bolted Tank Inc., you will be responsible for managing construction initiatives from inception to completion. Your role will encompass budget creation, timeline establishment, task delegation to subcontractors, and ensuring timely and budget-compliant project delivery.Key Responsibilities:Lead...

  • Healthcare Customer Service Coordinator

    6 days ago

    Tulsa, Oklahoma, United States Positive Impact Dental Alliance Full time

    Join Our Team at Positive Impact Dental AllianceAre you a dedicated professional in the dental field? At Positive Impact Dental, we pride ourselves on fostering a vibrant workplace culture where our core values guide our daily interactions. We prioritize patient satisfaction, strive for continuous improvement, and enjoy every moment of our work.Work...

  • Construction Project Coordinator

    7 days ago

    Tulsa, Oklahoma, United States Michael Page Full time

    Michael Page is seeking a skilled Construction Project Coordinator to enhance their team. This position offers a chance for professional growth and the opportunity to engage in a variety of construction initiatives, including new builds and renovations across sectors such as light industrial, commercial spaces, retail, and dining establishments.Company...