Program Coordinator
3 months ago
The YMCA of Metropolitan Los Angeles is not only the premiere non-profit in Los Angeles, it is also a great place to work, make a difference in your community and meet like-minded individuals. With twenty-six branches, three camps and over fifty child care sites, the LA Y is a highly-collaborative, rewarding and fun environment where you will discover your passion, grow your career and make an impact
We believe in the four Core Values of Caring, Honesty, Respect and Responsibility and understand that our staff are our biggest asset We strive to create high-performing, strong teams in each of our branches and are looking for passionate and enthusiastic staff who will help us to strengthen our impact, empower our community and deliver incredible programming
Position Description
The Program Coordinator is responsible for creating welcoming and supportive environments in assigned YMCA programs. Responsibilities include: monitoring programs, engaging with members and program member retention activities. Responsibilities also include assisting the Program Director in managing the staff and administrative duties as assigned.
Qualifications
- Must be 18 years of age or older
- Bachelor's degree in recreation management, physical education or equivalent (preferred)
- Prior experience working with youth; organizing sports leagues
- Strong written and oral communication skills; knowledge of fundamental sports and age-appropriate motor development skills, as well as rules pertaining to various sports such as (but not limited to) basketball, floor hockey, soccer, volleyball, and flag football; visual and auditory ability to respond to critical incidents and the physical ability to act swiftly in an emergency situation
- Current CPR/AED/First Aid certification
Responsibilities
- In conjunction with the branch leadership team, establish long-term plans for the expansion of programs and services, in harmony with overall YMCA objectives.
- Display a positive and enthusiastic attitude and a desire to work with children and their parents, as well as adult athletes, at all times.
- Recruit and retain volunteer coaches for the various sports programs.
- Set up and clean up each sports league.
- Create a welcoming environment in all YMCA program areas taking time to talk to members and enthusiastically greet them by name with a smile and eye contact.
- Proactively connect and monitor members to develop, and support the achievement of their goals, and matching members' interests to YMCA programs.
- Responsible for building small communities by facilitating connections with and between members
- Assist Members with their questions and monitor activity in assigned program areas.
- Monitor program areas to ensure equipment is functioning, and environment is clean.
- Respond promptly and courteously to all member complaints, compliments and inquiries while following the appropriate procedures at all times.
- Actively interact with members regarding their participation in YMCA programs, Annual Support Campaign and Special Events.
- Role model positive interactions with members for staff; provide coaching and feedback to staff when necessary to ensure the best experience for members.
- Assist the Program Director in providing staff supervision and training recommends appropriate staff coaching and discipline to Membership Director when necessary
- Assist Program Director with administrative tasks including but not limited to: staff scheduling, department timesheet monitoring and daily audit reporting.
- Other duties as assigned.
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