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Site Coordinator

2 months ago

Boulder, United States Mental Health Partners Full time
Job DescriptionJob Description$17.70 - $22.12 per Hour

"In our Site Coordinator role, you will be the one who ensures our clients are heard and being taken care of; the welcoming presence to our clinic. You will be the one to get answers to questions, investigate problems and follows up to make sure the client and your team, know the right information." Caroline, Hiring Manager

As our Site Coordinator, you will be focused on client satisfaction, responding to client inquiries and manage administrative items for the clinical office. You will be the welcoming presence and walk the lobby ensuring you are engaging clients helping them feel comfortable where they believe they are being heard.

You will be 100% onsite in Boulder, CO and report to the Program Manager.

Job Profile:

  • Do you bring a significant customer service emphasis? Are you comfortable working with challenging situations?

  • Have you worked in mental health and with severe persistent mentally ill (SPMI) populations?

  • Do you seek resolution to questions and problems and provide prompt follow up?

  • Are you organized, manage details and have communication strengths?

Is that a YES? Today is the day to jump on this opportunity, and join to Mental Health Partners and contribute to our mission.

What's In It For You:

  • Medical (Kaiser and Cigna options), dental, vision, FSA, HSA, life, disability, and retirement (with company match) plans.

  • Paid time off, paid holidays, and a comprehensive wellness program.

  • Commitment to Justice, Equity, Diversity, and Inclusion work

  • Company contribution to student loans

  • Engaged employer who believes you are an important factor in delivering our mission to the community with lots of opportunity to for dialogue with leaders

  • Training, personal, and professional growth opportunities

  • Supportive team that will participate in your development

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

As a condition of employment, you will be required to receive the COVID-19 vaccination (and any subsequent boosters) and the annual influenza vaccine. Medical exemptions or religious accommodations may be requested.

What we need for this job:

  • High school diploma or GED

  • Two (2+) years of experience, including customer service roles in health care or mental health environments

This position will be posted, at minimum, until August 12th and may remain open until a sufficient candidate pool has been collected.