Accounts Receivable Coordinator

4 weeks ago

North Little Rock, United States Nixon Power Services Full time
Job DescriptionJob Description

With 100 years of success, Nixon Power Services is the world’s largest distributor of Kohler Power generators. We operate in an environment where flexibility and a willingness to take on new responsibilities keeps things interesting We value team members who are passionate, down to earth and have a “can do” attitude, and enjoy providing premium services to customers.

We’re currently looking for an energetic self-starter to join the team as an Accounts Receivable Coordinator in our North Little Rock, AR location. In this role, you will be responsible for managing the Credit inbox, posting transactions, and researching customer issues. Our ideal candidate will have a strong background in accounting, work well across teams, is willing to learn and grow and exercises good judgement.

What you’ll be doing:

  • Maintain a credit mailbox for internal and external contacts.
  • Process credit and debits on customer accounts to help resolve billing issues.
  • Process refunds for overages on customer accounts.
  • Update and maintain tax exemptions for customers and assist with customer questions.
  • Respond promptly to customer inquiries and requests.
  • Process monthly invoices for customers using Nixon’s CRM system (Bolt).
  • Assist with monthly billing statements.
  • Periodically review accounts to resolve various issues/discrepancies.
  • Reconcile internal accounts where billing may not be customer-facing, such as Kohler warranty and internal invoices.
  • Update and maintain Accounts Receivable customer files, including creating files for new customers.
  • Resolve customer account issues relating to payments of invoices.
  • Process certificate of insurance requests, W-9s, and documents related to Invoicing.
  • Assist with customer setups and job setups for new projects.
  • Other duties and processes as assigned by management.
  • Understand collection activity as it relates to past-due accounts.
  • Other duties as assigned

What we’re looking for:

  • High school diploma/GED required; Associate’s degree strongly preferred.
  • Minimum 3-5 years of Accounts Receivable or Collections experience strongly preferred
  • Proficient in Microsoft Office Suite of programs.
  • Strong communication skills both written and verbal.
  • Exceptional customer service skills.
  • Strong organizational skills.
  • Ability to multi-task, prioritize, and manage time effectively with strong attention to detail.

What’s in it for you?

  • Competitive compensation package
  • Full Benefits: Medical, Vision, Dental, and more
  • Paid Time Off
  • 401(k) matching
  • Opportunity to get in with an industry leading organization
  • Team-oriented culture

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