Patient Coordinator

4 months ago

Englewood, United States Shore Dental Partners Full time
Job DescriptionJob Description

Are you passionate about making a positive impact on patients lives? We are excited to announce a rewarding opportunity for a skilled and compassionate Patient Coordinator to join our thriving dental practice in the heart of Englewood, Florida.

As the first point of contact for our valued patients, you will play a pivotal role in ensuring a seamless and exceptional experience from the moment they walk through our doors. If you are a customer-focused professional with excellent communication and organizational skills, and if you thrive in a collaborative team environment, we invite you to apply and be an integral part of our commitment to providing top-notice dental care to our community.

Responsibilities:

  • Efficiency manage and schedule patient appointments.
  • Coordinate with dental professionals and support staff to create a well-organized and effective appointment calendar.
  • Serve as the primary point of contact for patients, providing exceptional customer service through phone, email, and in-person interactions.
  • Communicate treatment plans, appointment details, and any necessary pre-visit instructions to patients clearly and compassionately.
  • Verify insurance coverage for patients and assist in processing insurance claims.
  • Provide support in explaining billing procedures and financial obligations to patients, addressing any questions or concerns they may have.
  • Ensure accurate and up-to-date patient information by managing the registration process.
  • Maintain electronic health records and other relevant documentation in compliance with privacy and regulatory standards.
  • Assist in general office tasks, including maintaining a tidy and welcoming reception area, managing office supplies, and supporting other administrative functions as needed.
  • Collaborate with staff to create a positive and efficient work environment, contributing to the overall success of the dental practice.
  • Address patient concerns or issues promptly and professionally, working to find satisfactory resolutions.
  • Act as an advocate for patients within the dental practice, ensuring their needs and preferences are communicated and considered in the delivery of care.

  • REQUIREMENTS:
  • 1+ year Dental industry experience required
  • Must possess an above average phone demeanor.
  • Must be a great listener.
  • Must be reliable and dependable.
  • Must have a passion for helping others.

We offer a competitive compensation package with a robust benefits program that includes the following:

  • Medical Insurance
  • Dental Plan
  • Vision Insurance
  • Employee Assistance Plan
  • Life Insurance
  • Disability Plan
  • Paid Time Off
  • Paid Holiday Pay
  • Retirement Savings Plan with Generous Match
  • Learning Environment
  • Amazing Culture

We Keep People Smiling

Equal Opportunity Employer


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