Administrative Coordinator

2 weeks ago


San Mateo, United States GrowthWise Search Partners Full time
Job DescriptionJob Description

Bring your organization and customer service acumen working with a woman owned business leader in a small team, where no two days are the same.

Your opportunity: Administrative & Customer Service Coordinator.

You will be integral in keeping our operations running smoothly and ensuring customers receive top-tier customer service. Increase your earnings potential, receive direct mentorship and variety in your work.

Administrative & Customer Service Coordinator - Your Job Duties:

You will support our team administrative functions for the entire project lifecycle, starting with supporting the initial sale and customer acquisition through the ongoing customer contract support.

You will:

  • Send product samples to prospective customers – drop off packages for mailing, follow up with the customer to ensure receipt and any questions, follow up with customers about their review of the product and interest in moving forward to purchase
  • Support customer contracts, coordinating the execution of agreements and creating quotes & purchase orders
  • Follow up on existing projects in progress, serving as a client touchpoint to check in and answer questions
  • Maintain project files for ongoing projects
  • Interface with third-party material suppliers to order and receive samples
  • Coordinate and manage travel and events – create travel agenda and plan logistics (air, hotel, transfers)
  • Coordinate and manage presentations and associated tasks (lunch orders, schedules, etc.)

Administrative & Customer Service Coordinator– Required Skills, Experience & Team Fit:

  • You enjoy working in a small office in a closely held business where you are more than just a number (and you wear many different hats depending on the day)
  • You enjoy interacting directly with customers and providing excellent customer service
  • You have excellent organizational skills – nothing slips through the cracks and you have a system for keeping track of your many to-dos
  • You have prior experience using Microsoft Office, Word, Excel (basic formulas and spreadsheets), Power Point, Adobe

Administrative & Customer Service Coordinator – You Might Have (Not Required):

  • Prior experience creating marketing materials or displays for trade shows and exhibits
  • Prior experience working in a sales enablement, sales coordinator or project coordinator role

This role is 100% in office in San Mateo, California (you can start your day as early as 7am).

You will receive compensation of $29/hr-34/hr. In addition, the Company provides 100% covered medical insurance benefits for you (Kaiser), as well as paid time off and paid holidays.



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