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Schedule Coordinator

2 months ago

Rutland, United States VNA & Hospice of the Southwest Region Inc Full time
Job DescriptionJob Description

The VNA & Hospice of the Southwest Region is looking for a full time schedule coordinator in our Rutland branch office.

ABOUT VNA & HOSPICE OF THE SOUTHWEST REGION

Based in Vermont, we are one of the largest non-profit home health and hospice care agency that delivers a wide range of advanced medical care with compassion, dependability, and expertise to people of all ages. Our mission is to provide the best care for every person and to put a little more heart and soul into healthcare along the way. We strive to give customized care to individuals with chronic diseases and conditions as well as those who need short-term care. For our services, we have been recognized as one of the nation's top 100 performing home health agencies by HomeCare Elite.

A DAY IN THE LIFE OF A SCHEDULE COORDINATOR

The scheduling coordinator is the primary point of contact between our patients and our health care staff and is responsible for coordinating work schedules between them. As a Scheduler you will use our client management software to match staff and clients based on availability. With over 100 staff and 300 clients, the Scheduler must be organized, focused and able to communicate well.

Key Responsibilities:

  • Scheduling staff PCA and LNA with clients
  • Establishing weekly/weekend/monthly coverage schedules
  • On-call rotation; 2 weeks a month including the weekends
  • Daily communication with clients/staff to address changes to schedules, etc.

Qualifications:

  • Ability to work in a fast-paced environment required.
  • Ability to talk and make changes in computer simultaneously required; (multi-tasking).
  • Excellent communication and organizational skills required.
  • Excellent computer skills required.
  • Ability to interact with clients and staff in a courteous and professional manner in stressful situations required.
  • Prior scheduling experience preferred.
  • Valid Driver's License.

Benefits:

  • Generous paid time off, group health, dental, vision, life, STD and LTD insurance, 401K with 4% match, and more.
  • Continuing education tuition assistance for work-related courses, to eligible staff