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Hospice Administrative Coordinator
2 months ago
Join Our Compassionate Team
The VNA & Hospice of the Southwest Region is seeking a dedicated full-time Hospice Administrative Coordinator.
About Us
Located in Vermont, we are a prominent non-profit organization specializing in home health and hospice care. Our commitment is to deliver comprehensive medical services with empathy, reliability, and professionalism to individuals across all age groups.
Our mission focuses on providing exceptional care tailored to each individual, enhancing the healthcare experience with compassion and dedication.
We are proud to have been recognized among the top 100 performing home health agencies in the nation by HomeCare Elite.
Role Overview
The Hospice Administrative Coordinator plays a crucial role in managing scheduling, conducting phone triage, and meticulously reviewing and generating patient documentation for our Hospice Program. This position also offers vital administrative support to our Hospice team members.
Key Responsibilities:
- Conduct thorough reviews for hospice admissions and recertifications to ensure clinical accuracy.
- Foster a culture of learning and openness, empowering staff with the knowledge necessary for compliance.
- Stay informed on electronic health record processes and daily operations, providing data insights to staff.
- Coordinate scheduling for the Hospice and Palliative care team in collaboration with leadership and staff.
- Manage telephone triage for the hospice and palliative care team, addressing client and staff inquiries and concerns.
- Develop and maintain an efficient electronic filing system for data storage and retrieval.
- Support the Front Desk Receptionist as needed.
- Assist in reviewing hospice billing from various sources to ensure accuracy, including diagnosis and patient status.
- Generate contracts for other hospices, community care facilities, and vendors as required.
- Coordinate the delivery of information for interdisciplinary team and clinical staff meetings.
- Maintain daily reports on patient activities, including admissions, discharges, transfers, and other significant events.
- Perform various administrative tasks, ensuring timely completion of responsibilities.
- Process patient discharges in accordance with agency and regulatory policies.
Qualifications:
A high school diploma or equivalent is required, along with three years of healthcare experience in medical records or as an administrative assistant in a medical environment. Previous experience in a hospice setting is preferred. Candidates must successfully pass pre-employment background checks and provide proof of auto insurance prior to employment.
Benefits:
Full-time employees at VNAHSR enjoy a comprehensive benefits package, including generous paid time off, health, dental, vision, life insurance, short-term and long-term disability coverage, a 401K plan with a 4% match, and more. We also offer continuing education tuition assistance for eligible staff pursuing work-related courses.
Ready to Make a Difference?
If you believe you are a great fit for this role, we encourage you to consider joining our team.
