Hospice Program Administrative Coordinator

2 weeks ago

Rutland, Vermont, United States VNA & Hospice of the Southwest Region Full time
VNA & Hospice of the Southwest Region is seeking a dedicated Hospice Program Administrative Coordinator. Join a compassionate and supportive healthcare organization that prioritizes the well-being of its employees and patients alike.

ABOUT VNA & HOSPICE OF THE SOUTHWEST REGION

Located in Vermont, we are a leading non-profit agency providing home health and hospice services. Our commitment is to deliver comprehensive medical care with empathy and professionalism to individuals across all age groups. Our mission is to ensure exceptional care for every individual while infusing warmth and compassion into the healthcare experience. We are proud to offer tailored services for those with chronic conditions and those requiring short-term assistance. Our excellence in service has earned us recognition as one of the top 100 home health agencies in the nation by HomeCare Elite.

A DAY IN THE LIFE OF A HOSPICE PROGRAM ADMINISTRATIVE COORDINATOR

This role encompasses scheduling, phone triage, and the meticulous review and generation of patient documentation for the Hospice Program. Additionally, this position provides essential administrative support to the Hospice team. Key responsibilities include:
  • Conducting thorough reviews for hospice admissions and recertifications to ensure clinical accuracy.
  • Fostering a culture of learning and openness to empower staff with the knowledge necessary for maintaining compliance.
  • Staying informed on electronic health record processes and daily operations by analyzing data and communicating updates to staff.
  • Coordinating scheduling for the Hospice and Palliative care team in collaboration with leadership and staff.
  • Managing telephone triage for the hospice and palliative care team, addressing client and staff inquiries and concerns promptly.
  • Establishing and maintaining an efficient electronic filing system for effective data management.
  • Providing coverage for the Front Desk Receptionist as needed.
  • Assisting in the review of hospice billing from various sources to ensure accuracy, including diagnosis and patient status.
  • Generating contracts for other hospices, community care facilities, and vendors as required.
  • Coordinating the dissemination of information for interdisciplinary team and clinical staff meetings as requested.
  • Maintaining a daily census report of patient activities, including admissions, discharges, transfers, and other relevant data.
  • Performing various administrative tasks to ensure timely completion of responsibilities.
  • Discharging patients in accordance with agency policies upon notification from hospice clinicians.
Qualifications:
  • High School diploma or equivalent is required.
  • A minimum of three years of experience in healthcare, specifically in medical records or administrative roles within a medical environment is required. Experience in a hospice setting is preferred.
  • Successful completion of pre-employment background checks and proof of auto insurance is mandatory.
BENEFITS FOR FULL-TIME EMPLOYEES INCLUDE:
  • Generous paid time off, comprehensive health, dental, vision, life, short-term and long-term disability insurance, and a 401K plan with a 4% match.
  • Tuition assistance for continuing education in work-related courses for eligible staff.
JOIN OUR TEAM

We value your time and have streamlined our application process for your convenience. If you believe you are a good fit for this position, we encourage you to complete our initial mobile-friendly application.

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