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Office Administrative and Customer Support

1 month ago

Frederick, United States V R Della Infotech Inc Full time
Job DescriptionJob Description
Job Description: Company Information
About Thermo Fisher Scientific
Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with revenues of BR billion and 80,000 employees in 50 countries. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics and increase laboratory productivity. Our four premier brands - Life Technologies, Thermo Scientific, Fisher Scientific and Unity Lab Services - offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive support.

Position Summary:
The Lead Facilities Planner is responsible for scheduling and creating preventive (PM) and corrective maintenance tasks for production and non-production related equipment and systems. The role involves communicating with Production Managers, Facilities Manager, Supervisors, and contract personnel to optimize the maintenance schedule and minimize production downtime. The Lead Facilities Planner maintains all documentation in a cGMP and/or ISO audit-ready state. This key role in the Facilities Department includes scheduling, creating timelines, revising and creating preventive maintenance task sheets, updating the preventive maintenance schedule, improving process flow, revising/creating SOPs and forms, identifying and implementing action items, conducting departmental training, and maintaining progress reports.

Key Objectives of the role:

Schedule preventive (PM) and corrective maintenance tasks for production and non-production related equipment and systems. Communicate with Production Managers, Maintenance Managers, Supervisors, and contract personnel verbally and/or via email to optimize the maintenance schedule and minimize production downtime.

Manage, track, and control service agreements. Work with contractors to renew existing service agreements or develop new ones. Review service agreements to identify discrepancies, write requisitions for new or renewal service agreements, and maintain service agreement files in an orderly fashion.

Process all work orders. Make copies of original work orders, enter them into a tracking database, and store copies in a binder until completed. Review work orders for GDP errors, enter completed work orders into the tracking database, and file them.

Generate Equipment Parts List Reports for parts inventory.

KEY RESPONSIBILITES

1. Manage, track, and control service agreements. Work with contractors to renew existing service agreements or develop new ones. Review service agreements to identify discrepancies, write requisitions for new or renewal service agreements, and maintain service agreement files in an orderly fashion.
2. Process all work orders. Make copies of original work orders, enter them into a tracking database, and store copies in a binder until completed. Review work orders for GDP errors, enter completed work orders into the tracking database, and file them.
3. Generate Equipment Parts List Reports for parts inventory.
4. Process all PM task sheets. Use the PM scheduling spreadsheet to print a list of each month's PMs. Print out each month's PM task sheets, sort them, and deliver them to the appropriate Department Manager. Deliver inventory sheets to inventory personnel. Review completed PM task sheets for GDP errors, create work orders when corrective action has been identified on PM task sheets, update the PM scheduling spreadsheet with the date work was performed, and file completed PM task sheets.
5. Assist contractors as needed. Escort contractors within the facility when needed. Train contractors on the proper way to fill out work orders, PM task sheets, and equipment log books. Ensure that contractors are properly trained in cGMP procedures.
6. Perform data entry within a Computerized Maintenance Management System (CMMS). Track equipment histories, work orders, PMs, and inventory. Run reports as required.
7. Create or revise existing Planning Department operational SOPs and forms as required.
8. Create new or revise existing PM task sheets as required.
9. Maintain files in an audit-ready state.
10. Manage projects and monitor work performed by contractors.
11. Write Change Controls when needed.
12. Manage the Engineering Service Request tracking and routing process.
13. Assign Equipment Numbers, create PM task sheets, and parts lists for new equipment. Maintain Equipment Location information.
14. Serve as the Facilities Department Training Representative, including data entry and report generation.
15. Fulfill requirements for assigned action items.
16. Prepare and distribute equipment logbooks.
17. Attend and actively participate in all internal and external training programs.
18. Participate in and address issues found during internal and external audits.
19. Create a weekly Emergency On-call response and weekend contact list.
20. Perform other assigned duties as needed.
21. Provide training to facilities personnel.

Administrative Responsibilities

1. Prioritize and assign Preventive Maintenance task sheets and Critical Work Orders to facilities personnel.
2. Ensure all activities performed during the shift are conducted safely and hazard-free.
3. Review all paperwork created during the shift for accuracy, clarity, and cGMP compliance, including PM Task Sheets, Work Orders, and Logbooks.
4. Assess the equipment PM schedule and suggest modifications/improvements to the Sr. Maintenance Mechanic / Facilities Manager.
5. Generate Purchase Order Requisitions and provide the status of requisitions to the Facilities Manager.
6. Work with off-site Finance personnel to expedite and facilitate all Finance inquiries.
7. Maintain the site security photo ID and access badge system.
8. Write and review Change Controls, CAPA Reports, and Audit Findings.
9. Report to the Facilities Manager any information on ongoing activities, problems, and concerns related to equipment and/or systems and personnel.
10. Coordinate system and equipment shutdowns for repairs and maintenance with Production and Facilities Management.
11. Assist the Facilities Manager in establishing training programs.
12. Provide input on employee performance reviews for those under your direction to the Sr. Maintenance Mechanic.
13. Supervise in-house projects as assigned by the Facilities Manager.
14. Participate on various teams and attend meetings as assigned.
15. Coordinate maintenance activities during scheduled maintenance outages.
16. Create and maintain department metrics via charts, graphs, and PowerPoint presentations.
17. Perform miscellaneous duties as assigned by the Facilities Manager.
Experience/Requirements:
Strong knowledge of site CMMS (Blue Mountain)
Proficiency in Microsoft Suite (Excel, including creating formulas; Word; Visio; PowerPoint)
Good communication skills
Customer-facing skills
General computer knowledge
Ability to work independently, in a group setting, with little direction, or with direct supervision.
Knowledge of FDA and ISO requirements in a manufacturing/laboratory environment is a plus.

Education:
Minimum of an associate degree; a bachelor degree is preferred
Must hold a current and valid driver's license
Preferred Qualifications:
Ability to develop reliability reports to assist in identifying areas of concern that could develop into future problems
Soft skills: communication (oral/written), problem-solving, demeanor, necessary pace, influencing skills, leadership skills, negotiating skills are a plus
Ability to work independently, in a group setting, with little direction, or with direct supervision
Additional Sills: Skills: Category Name Required Importance Experience No items to display.