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Office Support Specialist

2 months ago

Frederick, Maryland, United States Legal Aid Bureau Full time
Job Overview

Legal Aid Bureau is dedicated to providing essential civil legal support to individuals in need. Our mission has been to deliver high-quality legal services to low-income and marginalized communities, empowering them to navigate their legal challenges and achieve stability.

We are currently seeking a full-time Administrative Assistant to join our team. This role involves performing a variety of secretarial, clerical, and administrative tasks within a legal office environment.

Key Responsibilities:

  • Welcome clients and visitors, manage multi-line phone systems, take messages, and provide appropriate referrals.
  • Coordinate appointments and maintain logs, calendars, and schedules for the office.
  • Handle incoming and outgoing mail, including maintaining a mail log and sorting correspondence.
  • Provide administrative assistance, including typing legal documents and general correspondence, while supporting staff with document formatting, printing, and scanning.
  • Organize and update legal forms, brochures, and other printed materials.
  • Maintain office filing systems, ensuring efficient filing, retrieval, and purging of documents.
  • Oversee the upkeep of office equipment, including computers, printers, and copiers, while keeping the workspace organized.
  • Offer temporary coverage for other administrative roles as necessary.
  • Perform general office duties as assigned to support the efficient operation of the office.

Qualifications:

  • A high school diploma or GED equivalent, along with experience in an office setting.
  • Must demonstrate reliability, initiative, and a friendly demeanor with excellent communication and telephone skills.
  • Ability to produce grammatically correct documents in the appropriate format.
  • Strong customer service abilities, including empathy and support for individuals in distress.
  • Capacity to thrive in a fast-paced environment and manage high-volume workloads.
  • Familiarity with Microsoft Office applications and a willingness to learn new software.
  • Fluency in Spanish is highly desirable.
  • Legal experience is preferred but not mandatory.

Work Environment:

This position is primarily based in a general office setting, involving regular interaction via telephone, videoconferencing, instant messaging, email, and in-person communication.

Benefits:

The salary range for this position is competitive, and the Legal Aid Bureau offers a comprehensive benefits package, including health, dental, and vision insurance, life insurance, a 401(k) retirement plan, paid time off, sick leave, and numerous paid holidays.

Additional Information:

  • Applicants are encouraged to submit a resume and cover letter detailing their interest and qualifications.
  • References will be requested during the final interview process.
  • This position will remain open until filled.

The Legal Aid Bureau is committed to fostering equity, justice, and inclusion. As an equal opportunity employer, we seek to hire individuals from diverse backgrounds and perspectives that reflect the communities we serve.