Night Auditor | Hotel Genevieve

1 month ago

Louisville, United States Hotel Genevieve Full time
Job DescriptionJob Description

About Us

In 2006 Bunkhouse was created to oversee a growing portfolio of hotels and Jo’s Coffee locations. Bunkhouse has a reputation for building memorable experiences that offer more than just a good night’s sleep and a great cup of coffee. Passion for design, tireless attention to detail and commitment to creating authentic culture have earned our properties a unique place in the hearts and minds of those who visit us. Our work is rooted in the communities in which we exist, and we believe above all else in creating an awareness of and connection to a sense of place in all that we do.

Responsibilities

  • Responsible for completing an in-room checklist for each room you are assigned.
  • Notify Housekeeping Supervisor and/or immediate supervisor about any guest rooms that need to be placed out of order for maintenance concerns.
  • Responsible for cleaning of guest rooms, public spaces, exteriors and Back of House daily.
  • Continually maintain inventory of linens, cleaning supplies and guest amenities to ensure adequate supplies in accordance with established par levels and timeframe.
  • Report and correct any deficiencies noted in guest rooms or public areas to the appropriate individuals.
  • Assist in the timely completion of all projects including mattress rotation, window washing, deep cleanings, etc.
  • Assist in implementation of special projects.
  • Maintain a positive relationship with employees and guests.
  • Maintain constant communication between all departments (i.e. room status).
  • Promote and encourage guest name recognition at all times.
  • Possess knowledge of all guest services and amenities.
  • Ensure all calls are answered in a courteous, professional and efficient manner.
  • Maintain a high level of cleanliness and safety in the work area.
  • Maintain an increased awareness of safety issues throughout the property.
  • Keep abreast of safety and OSHA requirements.
  • Be familiar with all safety and emergency procedures.
  • Attend all relevant meetings.
  • Adhere to all standards of operations, policies and procedures, manuals, memos and oral instructions.

Qualifications

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Requires good communication skills, both verbal and written.
  • Ability to speak effectively after groups of employees or guests.
  • Ability to learn and perform all essential job functions accurately and safely.

Education and Experience Requirements

  • High School diploma or general education degree (GED).
  • 6 months of related experience in the hospitality or service industry

Policy and Service Responsibility

  • Must adhere to all hotel/company loss prevention guidelines.

Physical Requirements

  • Able to perform the essential functions consistently safely and successfully with the ADA, FMLA, and other federal, state and local standards, including meeting quality standards.
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state and local standards.
  • Must be able to lift and carry up to 50 lbs.
  • Must be able to sit, stand, and squat frequently.

We are an Equal Opportunity Employer.  All employment decisions are to be made without regard to race, color, age, sex, gender, sexual orientation, gender identity or expression, pregnancy, religion, creed, marital status, transgender status, partnership status, familial status, national origin/ancestry, alienage or citizenship status, mental or physical disability or medical condition, handicap, military status, veteran’s status, genetic information, unemployment status, status as a victim of domestic violence, status as a victim of sex offenses or stalking, employment status, sexual or reproductive health decisions, your height or weight, hair (per the “CROWN” act), or any other status protected by federal, state, or local law (“Protected Characteristics”).

The work environment characteristics described herein are representative of those an employee typically encounters while performing the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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