Compliance Coordinator

2 months ago


Irving, United States CCMC Full time
Job DescriptionJob Description

Do you thrive in a service-oriented environment where you are part of a collaborative team? Do you want to have a career with a company that values its employees?

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

The Compliance Coordinator will be working in a team environment providing support to other departments and working closely with the Community Manager. They provide a valuable service to our homeowners while preserving and enhancing property standards.

About the Community:

Hackberry Creek is a premier gated country club community, featuring a unique location, making it one of the Dallas/Fort Worth area’s more desirable residential locations. An array of luxurious and distinctive homes by some of the area’s more respected builders surrounds Hackberry Creek Country Club’s championship golf course. Residents agree that Hackberry Creek offers an exceptional lifestyle including all the elements required for living the good life, relaxing and raising a family. No other golf course community in the Metroplex offers the perfect blend of location, security, luxury homes, parks and friendliness found in Hackberry Creek.

What you’ll accomplish:

  • Providing education, materials, information and assistance to new and existing homeowners
  • Performing compliance checks and documenting, photographing and recording violations
  • Issuing violations with specific reference to property maintenance and aesthetics
  • Tracking and coordinating the fine process
  • Reviewing architectural requests and making sure they are submitted correctly
  • Responding to resident phone calls and emails in a professional way
  • Submitting work orders to maintenance staff and vendors when necessary
  • Receiving and processing assessment payments
  • Processing weekly debit card transactions and deposits
  • Greeting residents, guests, and vendors upon entering the association office

What we’re looking for:

  • Experience with HOA operations preferred
  • Professional and adaptable, demonstrate good time management and have demonstrated an ability to maintain the confidentiality of business matters
  • Self-motivated, dependable, organized, and efficient with excellent problem-solving skills
  • Computer skills that include a strong working knowledge of MS Office programs such as Outlook, Word and Excel
  • Able to communicate effectively orally and in writing, and have high attention to detail
  • Have an excellent telephone manner, with a commitment to the highest customer service possible
  • Candidates must be able to sit or stand for extended periods and attend and community events as required
  • Must have a valid driver’s license in the state of employment and a personal vehicle with current liability insurance – standard mileage reimbursement provided
  • Flexibility to work after hours on occasion to attend meetings
  • Must pass a pre-employment drug screen and background check

What we offer:

  • Comprehensive benefits package including medical, dental, vision, and life insurance
  • Wellness program
  • Flexible Spending Accounts
  • Company-matching 401k contributions
  • Paid vacation, holiday, and volunteer time
  • Company-paid Short-term Disability
  • Optional Long-term Disability
  • Employee assistance program
  • Optional Pet Insurance
  • Professional education assistance
  • Perhaps most importantly, a service-oriented team who is dedicated to your success


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