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Lead Compliance Risk Analyst
2 months ago
About the Position:
Wells Fargo is looking for a Senior Compliance Specialist to support a Director in the Consumer Lending Shared Services (CLSS) Compliance area, focusing on Complaints Management and governance functions.
Key Responsibilities:
- Develop, implement, and uphold risk standards and programs to ensure adherence to federal, state, agency, legal, regulatory, and Corporate Policy requirements.
- Supervise the Front Line's compliance-related decisions and address challenges effectively.
- Act as the primary contact for Consumer Lending Compliance Complaints.
- Collaborate closely with Consumer Lending Business Aligned Compliance Officers and Complaints Oversight teams on all matters related to complaints.
- Provide updates on complaints analysis and related topics to the Complaints Oversight team, senior management, and the business line.
- Conduct in-depth analyses on specific complaints topics to offer insights to senior management.
- Oversee and monitor risk-based compliance programs and develop standards.
- Offer subject matter expertise with extensive knowledge of business and functional areas.
- Provide compliance risk guidance for projects and initiatives with moderate risk.
- Monitor reporting, escalation, and timely resolution of compliance risk management issues.
- Coordinate with an offshore team for monthly and quarterly reporting.
- Guide the business in creating corrective action plans and managing regulatory changes.
- Lead initiatives within Consumer Lending Compliance to enhance complaint-related processes for improved efficiency.
- Identify and suggest opportunities for process enhancements and risk control development.
- Report findings and recommendations to management and relevant committees.
- Interpret policies, procedures, and compliance requirements while collaborating with peers and managers to resolve issues.
- Participate in key meetings related to complaints and work with complex business units on compliance matters.
Required Qualifications:
Minimum of 4 years of experience in Compliance or equivalent experience through a combination of work, training, military experience, or education.
Desired Qualifications:
Experience in handling complaints, compliance in the lending sector, strong communication and collaboration skills, proficiency in Excel and PowerPoint for reporting, a process-oriented mindset, and experience with governance functions.
Work Environment:
This position offers a hybrid work schedule.
Diversity and Inclusion:
Wells Fargo values diversity and encourages applications from all qualified candidates, ensuring a workplace that respects all individuals regardless of their background.
