Regulatory Compliance Specialist
1 week ago
Are you passionate about ensuring compliance in a community-focused environment? Do you seek a fulfilling career with an organization that prioritizes its workforce?
CCMC is a premier community management firm dedicated to master-planned communities. Our mission is to foster a resident-centric approach, guided by our core principles: Integrity, Respect, Service, and Community.
The Compliance Coordinator plays a crucial role within a collaborative team, offering support to various departments while closely partnering with the Community Manager. This position is essential in delivering outstanding service to homeowners while upholding and enhancing property standards.
About the Community:
Hackberry Creek is an esteemed gated country club community, known for its exceptional location, making it one of the most sought-after residential areas in the Dallas/Fort Worth region. Surrounded by a selection of luxurious and distinctive homes from reputable builders, Hackberry Creek Country Club's championship golf course is a centerpiece of the community. Residents enjoy an unparalleled lifestyle that encompasses all the elements necessary for a fulfilling life, including relaxation and family-friendly amenities. No other golf course community in the Metroplex combines location, security, luxury homes, parks, and a welcoming atmosphere quite like Hackberry Creek.
Key Responsibilities:
- Educating and assisting new and existing homeowners with relevant materials and information
- Conducting compliance inspections and documenting, photographing, and recording any violations
- Issuing notices regarding property maintenance and aesthetic standards
- Managing and coordinating the fine process
- Reviewing architectural submissions to ensure proper compliance
- Responding professionally to resident inquiries via phone and email
- Submitting maintenance requests to staff and vendors as needed
- Processing assessment payments efficiently
- Handling weekly debit card transactions and deposits
- Welcoming residents, guests, and vendors at the association office
Qualifications:
- Preferred experience in HOA operations
- Professional demeanor with adaptability, strong time management skills, and a commitment to confidentiality
- Self-driven, reliable, organized, and efficient with excellent problem-solving abilities
- Proficient in MS Office applications, including Outlook, Word, and Excel
- Effective communication skills, both verbal and written, with a keen attention to detail
- Excellent telephone etiquette and a dedication to providing exceptional customer service
- Ability to remain seated or standing for extended periods and attend community events as required
- Possession of a valid driver's license and a personal vehicle with current liability insurance
- Willingness to work occasional after-hours for meetings
- Must successfully complete a pre-employment drug screening and background check
Benefits Offered:
- Comprehensive benefits package, including medical, dental, vision, and life insurance
- Wellness initiatives
- Flexible Spending Accounts
- 401k with company matching contributions
- Paid time off for vacation, holidays, and volunteer work
- Company-sponsored Short-term Disability
- Optional Long-term Disability coverage
- Employee assistance programs
- Optional Pet Insurance
- Support for professional development and education
- A dedicated service-oriented team committed to your success
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