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Sales Support Coordinator

4 months ago

Freeport, United States Semitronics Corporation Full time
Job DescriptionJob DescriptionSemitronics Corp is looking for a knowledgeable Sales Support Coordinator for their Freeport, New York Office. 

Position Overview:
We are seeking a proactive and organized Sales Support Coordinator to provide essential administrative and operational support to our sales and customer relations team. In this role, you will play a crucial part in ensuring the smooth and efficient functioning of our sales processes, contributing to the overall success of our semiconductor solutions.

Responsibilities
  • Assist the sales team in managing client accounts, including processing orders, preparing quotes, and tracking shipments to ensure timely delivery.
  • Serve as a liaison between internal departments and external clients, addressing inquiries, resolving issues, and providing updates on order status.
  • Maintain accurate records of sales activities, client interactions, and order details.
  • Conduct market research and analysis to identify potential leads, track industry trends, and gather competitive intelligence to support sales strategies.
  • Provide introductory information to new customers.
  • Conduct data entry of all customer orders and respond to customer inquiries regarding product orders.
  • Develop and maintain relationships with existing customers to support ongoing business and enhance customer satisfaction.
  • Provide technical information and assist customers with any questions they have regarding products and services we offer.
  • Respond to customers by phone and email, including requests for quotes, applications, pricing, and product availability.
  • Assist in following up on open quote requests by part number and bring them to closure.
  • Manage backlog and open order reports for customers in our internal system.
  • Develop accounts by checking customer history and following up periodically.
  • Communicate with the supervisor regarding any customer issues or potential problems.
Qualifications

  • Bachelor's degree in Business Administration, Marketing, or related field, is a plus. 
  • Proven experience in a sales support, administrative, or customer service role, preferably within the semiconductor or technology industry.
  • Must have knowledge of Semiconductor devices
  • Motivation to learn our product offerings, capabilities, and systems we support to effectively sell our products and services.
  • Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities simultaneously.
  • Proficiency in Microsoft Office suite
  • Ability to work independently with minimal supervision and thrive in a fast-paced, deadline-driven environment.
Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Safe Harbor 401(k) Profit Sharing
  • Paid Time Off
Schedule:
Monday to Friday, 8:00 am to 4:00 pm in office.

Join Our Team:
If you are a detail-oriented professional with a passion for supporting sales initiatives and contributing to the success of a dynamic team, we want to hear from you Apply now to join our innovative team at Semitronics Corp as a Sales Support Coordinator and play a vital role in driving the success of our semiconductor solutions.