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Administrative Support Specialist

2 months ago


Richmond, United States RemX Full time
Job DescriptionJob Description

RemX is seeking an Administrative Support Specialist to join an growing company located in Richmond, VA.

Hours: 8 am- 5 pm Monday-Friday (37.5 hour work week)

Location: Office park off of Midlothian Turnpike

As an Administrative Support Specialist, you will play a vital role in ensuring the smooth operation of our department or function. You will be responsible for processing requests, providing clerical/administrative support, and maintaining compliance with legal and regulatory requirements

 

Essential Functions: 

  • Process basic proof of coverage requests accurately and promptly for policyholders, agents, and other stakeholders.
  • Serve as a knowledgeable point of contact, providing guidance on underwriting processes and information to agents and internal departments.
  • Provide ongoing support by managing overflow tasks, gathering supplemental applications, and coordinating underwriting information.
  • Assist in processing renewal policies, endorsements, cancellations, and reinstatements within designated authority.
  • Utilize computer systems to input and verify data, ensuring transaction accuracy and efficiency.
  • Handle cancel/rewrite requests for underwriters within specified service standards.
  • Organize and maintain various materials, including policies, documents, and presentations, in compliance with retention guidelines.
  • Support marketing initiatives through mail, email, and outbound calling efforts.
  • Prepare and distribute legal notices, ensuring completeness and accuracy of all documents.
  • Undertake additional clerical and administrative tasks as needed to support departmental functions.

Qualifications: 

  • High school diploma or equivalent; associate or bachelor's degree preferred.
  • Previous experience in administrative support or similar role preferred
  • Strong attention to detail and accuracy in data entry and processing.
  • Excellent communication skills, both written and verbal.
  • Proficiency in Word, Excel, Outlook
  • Ability to multitask and prioritize tasks effectively in a fast-paced environment. 
Company DescriptionRemX is the professional staffing division of Employbridge, America’s Leading Workforce Specialist.\r
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When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.\r
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We offer a variety of staffing solutions, including:\r
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Temporary, temp-to-hire, direct hire\r
Independent contract placements\r
Executive search\r
Managed staffing and outsourced workforce solutions