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Administrative Support Specialist

2 months ago

Richmond, Virginia, United States The Salvation Army USA Southern Territory Full time
Position Overview:

As a vital member of our organization, the Administrative Support Specialist plays a key role in providing exceptional service to our clients and visitors. This position is responsible for managing the front desk operations and offering administrative assistance to ensure smooth daily operations.

Key Responsibilities:
  • Serve as the first point of contact for clients and guests, answering inquiries with professionalism and courtesy.
  • Handle incoming calls efficiently, directing them to the appropriate personnel while maintaining a positive demeanor.
  • Welcome and check-in clients, volunteers, and visitors, ensuring a secure and friendly environment.
  • Perform a variety of clerical tasks, including data entry, document preparation, and correspondence management.
  • Maintain accurate records of interactions and statistical data related to service inquiries.
  • Support the team by preparing reports and documents, ensuring all materials are proofread for accuracy.
Qualifications:
  • A high school diploma or GED is required; additional coursework in Business or Communication is preferred.
  • A minimum of two years of relevant experience, ideally in diverse environments.
Work Environment:

This role involves a mix of indoor office work and outdoor activities, with a focus on maintaining a comfortable and safe atmosphere.

Employees must be able to handle various tasks simultaneously and effectively manage stressful situations while adhering to established protocols. Strong communication skills, both verbal and written, are essential for success in this position.

Benefits:
  • Comprehensive health, dental, and vision insurance.
  • Paid time off for vacation, sick leave, personal days, and holidays.
  • Retirement savings plan.
  • Life insurance and additional benefits.
Organizational Values:

At The Salvation Army, we are driven by our mission to serve others with compassion and integrity. Our employees embody values such as passion, trustworthiness, and a commitment to uplifting those in need.

We appreciate your interest in contributing to our mission and look forward to welcoming dedicated individuals who share our vision.