Client Relationship Specialist

3 weeks ago


Anaheim, United States Oceania International Full time
Job DescriptionJob Description

Company Overview: As a fast-growing company, Stanford Advanced Materials is looking for a self-driven and ambitious Customer Relations Specialist to join our team. The ideal candidate will possess excellent administrative skills, a detail-oriented mindset, and experience in handling various customer relations tasks.

**Someone with retail sales experience is highly encouraged to apply**

Key Responsibilities

Customer Interaction/Relation:

  • Engage with customers through various channels, including phone, email, and ERP systems.
  • Build and maintain relationships with customers, addressing any issues that arise

Sales and Upselling:

  • Proactively recommend additional products to customers, focusing on upselling.

Quotation Management:

  • Regularly create and manage quotes, ensuring accuracy and timeliness.

Email and Communication Management:

  • Scan emails and respond daily, including customer inquiries and coordination with the China team.

Accounts Receivable:

  • Manage payment collections from customers.

Shipping and Receiving:

  • Coordinate shipping logistics and provide updates to customers.

Outbound Calls:

  • Conduct proactive calls to high-value customers.

Sales Support:

  • Assist in closing sales and providing necessary information to customers.

Inventory Management:

  • Ensure the availability of products for order fulfillment.

Safety Protocols:

  • Oversee safety equipment for shipping staff.

Requirements

Qualification and Skills:

  • 2-3 years of experience in account management, sales, or as a sales engineer.
  • Previous retail sales experience required.
  • Excellent verbal and written communication skills.
  • Critical thinking skills and professionalism in issue resolution.
  • Independent work capability and effective collaboration across departments.
  • Proficiency in Microsoft Office and Google Suite.
  • Fluency in multiple languages is advantageous.

Working Conditions:

  • Prolonged periods of sitting, standing, working at a computer, and on the phone.
  • Travel may be required.

Benefits

Compensation: $22/hr to $26/hr



  • Anaheim, United States Oceania International Full time

    Company Overview: As a fast-growing company, Stanford Advanced Materials is looking for a self-driven and ambitious Customer Relations Specialist to join our team. The ideal candidate will possess excellent administrative skills, a detail-oriented mindset, and experience in handling various customer relations tasks. Key Responsibilities Customer...


  • Anaheim, United States Oceania Inc Full time

    Job DescriptionJob DescriptionSalary: $22/hr to $26/hr Company Overview: As a fast-growing company, Stanford Advanced Materials is looking for a self-driven and ambitious Customer Relations Specialist to join our team. The ideal candidate will possess excellent administrative skills, a detail-oriented mindset, and experience in handling various customer...


  • Anaheim, United States Oceania Inc Full time

    Job DescriptionJob DescriptionSalary: $22/hr to $26/hr Company Overview: As a fast-growing company, Stanford Advanced Materials is looking for a self-driven and ambitious Customer Relations Specialist to join our team. The Customer Relationship Specialist should have a strong background in retail to join our team and help us build and maintain strong...


  • Anaheim, California, United States Allstate Insurance Agency - Ashwin Mahtani Full time

    Become a Key Player in Our Insurance AgencyAt Allstate Insurance Agency - Ashwin Mahtani, we are on the lookout for enthusiastic individuals to enhance our team and contribute to our ongoing success. As an Insurance Client Relationship Manager, you will have the chance to connect with potential clients, foster meaningful relationships within the community,...


  • Anaheim, California, United States Visionary Marketing CA Full time

    Position OverviewThe Client Success Specialist plays a crucial role in fostering relationships with customers by providing detailed information about our offerings and addressing their specific needs and inquiries. This position requires a strong ability to connect with diverse individuals and ensure a positive customer journey.Our team is dedicated to...


  • Anaheim, California, United States Orange County's Credit Union Full time

    Position OverviewWorkplace Excellence: At Orange County's Credit Union, we take pride in our commitment to associate satisfaction, having received the Peter Barron Stark award for our outstanding workplace environment. With over 85 years of experience and a membership exceeding 123,000, we are a leading financial service provider with assets surpassing $2...


  • Anaheim, California, United States Total Warehouse Inc. Full time

    Position OverviewTotal Warehouse Inc. is seeking a Senior Client Relationship Manager with expertise in material handling to enhance our Sales Team. We specialize in providing premier narrow aisle and warehouse equipment solutions across the West Coast. Our mission is to act as a solutions partner for our clients, delivering value and operational...


  • Anaheim, United States Zone 4 Systems Integration & Design Full time

    Job Overview**This position is remote, with travel requirements as necessary**Position Summary: The Client Relations Specialist is tasked with driving sales of Zone 4's installation services, which encompass solutions such as Good-to-Person Solutions, Conveyor and Sortation, Electrical, ASRS, Racking, and Autonomous Robotic Systems. This role focuses on...


  • Anaheim, CA, United States Straub Distributing Co Ltd Full time

    Position Overview: This role offers a competitive salary structure for all hours worked and is classified as exempt from overtime regulations. Incentive Opportunities: Employees will have the chance to engage in company incentive programs, potentially earning up to $84,000 annually upon successful completion of training. Key Responsibilities: Promote and...


  • Anaheim, California, United States Diamond Executives Full time

    Welcome to Diamond Executives, a premier provider of market intelligence and consumer sales in Orange County. Our expertise lies in collecting market insights and understanding consumer preferences for our clients' offerings through direct engagement.As a Client Relations Specialist, you will be instrumental in collaborating with our clients to identify...


  • Anaheim, United States PM2CM Full time

    Job OverviewPM2CM, Inc. is in search of a proficient Business Relations Specialist to enhance our operational effectiveness. As a prominent entity in the management consulting sector, PM2CM is committed to delivering exceptional Program, Project, and Construction Management services. The Business Relations Specialist will be instrumental in fostering client...


  • Anaheim, California, United States Visionary Marketing CA Full time

    Position OverviewThe Customer Success Representative plays a pivotal role in fostering relationships with clients by effectively communicating details about our diverse range of products and services. This position involves addressing customer inquiries and assisting with the enrollment process, ensuring a seamless experience for all clients.In this role,...


  • Anaheim, United States Kimco Staffing Services Full time

    Job OverviewPosition: Client Support SpecialistCompensation: $22.00 per hourKey Responsibilities:Handles incoming and outgoing orders using specialized softwareKeeps accurate records and documentation of shipmentsMaintains various files, reports, and schedules related to pricing, delivery, and servicesRegularly compiles data and generates reportsAddresses...


  • Anaheim, California, United States AZM Group Inc Full time

    About the RoleWe are seeking a highly motivated and results-driven Business Marketing Associate to join our team at AZM Group Inc. As a key member of our sales team, you will play a crucial role in driving business growth and expansion.Key ResponsibilitiesDevelop and implement sales strategies to grow our client base and increase revenueBuild and maintain...


  • Anaheim, California, United States Oceania Inc Full time

    Job OverviewSalary: $22/hr to $26/hrCompany Overview: Oceania Inc is seeking a motivated and detail-oriented Customer Relations Coordinator to enhance our growing team. The successful candidate will demonstrate exceptional organizational abilities and experience in managing customer interactions effectively.Key Responsibilities:Customer Engagement: Interact...


  • Anaheim, United States ViaPlus by VINCI Highways Full time

    Job OverviewABOUT VIA PLUSViaPlus operates within the global mobility sector, focusing on Intelligent Transportation Systems (ITS). We provide comprehensive revenue and service management solutions tailored for the transportation industry. Our advanced, single-account back-office technology supports high-volume transactions, customer service operations, and...


  • Anaheim, California, United States ViaPlus by VINCI Highways Full time

    ABOUT VIA PLUS ViaPlus operates as a global leader in the Intelligent Transportation Systems (ITS) sector, focusing on solutions for revenue and service management tailored for the transportation industry. Our comprehensive, single-account back-office technology supports high-volume transactions, customer interactions, and data analytics, ensuring a seamless...


  • Anaheim, California, United States EVS Inc Full time

    Job DescriptionAt EVS Inc, we are seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Interact with clients daily to inform them of...


  • Anaheim, United States ViaPlus by VINCI Highways Full time

    Job OverviewABOUT VIA PLUSViaPlus operates within the global mobility sector, focusing on Intelligent Transportation Systems (ITS). We provide comprehensive revenue and service management solutions tailored for the transportation industry. Our advanced back-office technology is designed to handle high-volume transactions, customer interactions, and data...


  • Anaheim, California, United States Bedrosians Full time

    Position OverviewAs a vital member of our team, you will serve as the primary point of contact for our diverse clientele, ensuring their needs are met with professionalism and care. Your role is crucial in fostering strong relationships and enhancing the overall customer experience.Key ResponsibilitiesCollaborate effectively within a team-oriented...