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Client Communication Specialist

2 months ago


Plano, United States The Crowder Law Firm, P.C. Full time
Job DescriptionJob Description

Job description

We are seeking a Client Communication Specialist to become a part of our team Will be responsible for communicating with all incoming clients and potential new clients.

Responsibilities:

  • Making sure clients get all questions answered and facilitating the communication between Attorney and Client
  • Intake calls
  • Setting consultations
  • Customer service
  • Time billing
  • Follow up calls

Qualifications:

  • Ability to prioritize and multitask
  • Sales Experience
  • Excellent written and verbal communication skills
  • Deadline and detail-oriented
  • Bi-lingual a plus but not mandatory
  • Exceptional client management skills on phone, in person and via emails
  • Proficient in Case management software
  • Detailed oriented and professional attitude
  • Proficient in Microsoft Office
  • Type minimum of 65 wpm
  • Self Starter
  • Ability to work long hours and weekends if needed- Required
Company DescriptionState and Federal Criminal Defense Trial Law FirmCompany DescriptionState and Federal Criminal Defense Trial Law Firm