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Client Communication Specialist
2 months ago
Job description
We are seeking a Client Communication Specialist to become a part of our team Will be responsible for communicating with all incoming clients and potential new clients.
Responsibilities:
- Making sure clients get all questions answered and facilitating the communication between Attorney and Client
- Intake calls
- Setting consultations
- Customer service
- Time billing
- Follow up calls
Qualifications:
- Ability to prioritize and multitask
- Sales Experience
- Excellent written and verbal communication skills
- Deadline and detail-oriented
- Bi-lingual a plus but not mandatory
- Exceptional client management skills on phone, in person and via emails
- Proficient in Case management software
- Detailed oriented and professional attitude
- Proficient in Microsoft Office
- Type minimum of 65 wpm
- Self Starter
- Ability to work long hours and weekends if needed- Required