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Client Support Specialist

2 months ago

Plano, Texas, United States InTouch CU Full time

Position Overview:
The Client Support Specialist will operate within a customer service center, assisting both current and prospective members with their inquiries via telephone, chat, or email.

Key Responsibilities:
1. Deliver exceptional service by providing accurate and knowledgeable responses to member requests.
2. Maintain a courteous and professional demeanor while addressing member needs.
3. Ensure efficiency in handling inquiries to enhance member satisfaction.

Qualifications:
Strong communication skills and a commitment to providing outstanding customer service are essential for success in this role.